Thanks for the update on your nickname! I recognized your cute avatar, and thought that was you!
I find things out just by clicking on things.
What type of phone do you have? You may get more helpful answers if we knew.
I have an iphone and have it set up to back up automatically to icloud. One can also back-up manually as well, which, if you are nervous about losing content, you can do before clicking on random things.
Anything you back up to icloud or an external device (those are hard to use) can be easily recovered.
I always shop for my phone in the store and READ EVERYTHING ON THE SCREEN when I set up to set up the right options for me. It amazes me that people just click through without reading and expects everything to work smoothly. In setting up my phone in the store, I can always ask if I have questions. Some employees are rude and just grab my technology and start clicking without telling me what they are doing. I DON'T ALLOW THAT. I ask the employee to stop and ask them to tell me every step that they are doing it and how. Some of them don't like it, but that is their job in selling me the item, so I don't get upset if they are annoyed or angry, I just remain calm and persistent, and ask someone else to help if needed. I don't leave the store until I am comfortable with my phone. I have called customer service for help from inside the store. We have to remember that not all employees know everything (not even the experts on the phone, they look things up and ask for help, so be patient). I have realized some of the staff don't even have iPhones so don't have experiences to draw from.
I also went to the store for help once when my phone seemed frozen, because it's my only phone. It was an easy fix. It was during covid, and the guy watching the line to get in helped me. I asked him to tell me exactly what he was doing and how, and he did. He was kind.
If you are not phone savvy, I can tell you I have been surprised when I realize the million things I can do by swiping the screen, and that it matters from what position on the screen I do the swiping (different things happen from where in the screen one starts the swiping), and how much pressure one applies in the swiping.
I could see how this is challenging for people with limited dexterity.
Some apple stores offer classes on how to use the phones.
Also, lots of information available on the internet.
I just google the question of what I want to do or know, and I usually get pretty good instructions. But have to be mindful of what version of the phone and software one has, because things change.
Hope this helps.
So play with the phone I recommend, just click on things, but READ everything that pops up on the screen before proceeding. I just read about your eye surgery, so hopefully your eyes are working well! If not, maybe wait til they are.
Good luck!
Blogs & Forums
Forums
Blogs
