Community Chat

[Lila Belle]

Great deal,OP !

The windows the previous owners of our house had installed were almost $17,000 for 20. Our next door neighbor had theirs installed in 10 hours and they had 23.

[sophiamarie]

I am so happy we got ours about 8 years ago. Our Florida Room alone has 15 windows.....

[betteb]

I know it's frustrating, but I have learned that with any type of remodeling, whatever they say is the completion date, you need to add half again the amount of time. Example-2 weeks is really 3.

[occasionalrain]

I don't blame you for being angry. There is really nothing you can do now but reschedule for after your return from your vacation.

It's too late now but in the future if you contract to have work done include a penalty clause in the contract, businesses do this, that they are charged a fee for every day past the promised date of completion. If it's going to cost them for delays, there will be no excuses and no delays.

[151949]

On 6/26/2014 occasional rain said:

I don't blame you for being angry. There is really nothing you can do now but reschedule for after your return from your vacation.

It's too late now but in the future if you contract to have work done include a penalty clause in the contract, businesses do this, that they are charged a fee for every day past the promised date of completion. If it's going to cost them for delays, there will be no excuses and no delays.

When we had a major remodeling job done on our house in Pa the contractor put into the contract - if he wasn't done by a certain date - he would forfeit 10% then if it still wasn't done by a date 4 weeks later another 10%. He also put in if it was done 2 weeks before the date we would pay an extra 10%. He finished it right on time.Now I know to put this into any contract I get in to with any contractor.

[Yuban3]

On 6/26/2014 occasional rain said:

I don't blame you for being angry. There is really nothing you can do now but reschedule for after your return from your vacation.

It's too late now but in the future if you contract to have work done include a penalty clause in the contract, businesses do this, that they are charged a fee for every day past the promised date of completion. If it's going to cost them for delays, there will be no excuses and no delays.

Also, be sure to put in the contract "time is of the essence".

I learned that by watching, "The People's Court".

(edited by Yuban3)

[abbeythe 8th]

On 6/26/2014 happy housewife said:

$12,000 for windows - are the sashes made of gold? We just got an estimate for hurricane proof windows and sliding doors for our whole house of $5000.

Apparently you have fewer windows. We paid a good deal more than the OP but we have a large home with a lot of windows.

OP,

I'd be furious. I'd ask for compensation for the day you took off work.

[Mama Mia]

I can't believe you paid them twelve thousand in advance.

mm

my edit

[lynnzzz]

Thanks for the kind words! Sometimes I feel like I am losing my mind. The guy acted like I shouldn't be upset? The called me with the day of installation. And made me call back to confirm, total of 3 phone calls. and, we only put half down. A reputable company, great rating at the BBB.

[redtabby]

Do you know if they even have your windows? We had a similar issue when we had a new patio door installed, the company had not received the door from the manufacturer in the time frame promised.

You have every right to be upset. Your options may be limited, you can start with filing a complaint with the BBB since you said they have a good rating there. Tell them that you intend to post a review at yelp.com.