Community Chat

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
New Contributor
susela (formerly SUSAN)
Posts: 4
Registered: ‎03-14-2010

Help with Firefox glitch (have Mac Pro laptop)

‎10-14-2011 05:22 PM

Didn't know where to ask this, but here goes: For the past two weeks I haven't been able to complete an order or see my order history because I can't get past the sign-in page; I get "system error" instead.

I've called Customer Service a number of times with no answers, but today I reached the Corporate Office and a manager suggested trying Safari, which I did and I can get through. I always use Firefox, though, and prefer it. Also, I've done as many Firefox updates as possible, although the one for 3.6.23 and that never seems to finish, so I wonder if that's the problem.

Does anyone else have this glitch and if so, or if not, any suggestions? Thanks. It's been really frustrating. I can navigate the rest of the site, by the way (putting items in cart, going to credit card account, for instance).......

Report Inappropriate Content
Message 1 of 1 (90 Views)
Labels:
Reply
0 Hearts