Community Chat

[Laura14]

@lynnie61 For reference, my orders were placed 5/24 with an EDD of 5/30. That came and went.

I contacted CS on 6/5 (almost two weeks later) and finally had a shipped email on 6/7. I am supposed to receive my stuff 6/13. 

If I do, that's almost three weeks and I'm not sure I would have gotten my stuff shipped out if I didn't make the contact on 6/5. The girl said she would send an email to the warehouse for it.

I hope you don't experience the same and get your LnL as expected. Fingers crossed!

Now that I know about this issue, I'm very happy to like what I have going forward and go elsewhere if I want something else.  

[RespectLife]

@Laura14 

Having worked for JCP catalog back in its Hey Day....I highly doubt the CS rep can send an email to the warehouse that would even get read.

I think she was just appeasing you.

The warehouses are massive.....thousands of feet.  No one at the warehouse is answering complaint emails and just running to pull your order.

Sorry, it's impossible.  They rec TONS of calls from customers because of their incredibly slow processing of orders.  No way your order is being 'hand picked' because of your call.  Nice thought though, but considering the thousands and thousands of orders placed every day.....and the dozen and dozen of complaint calls....it is logistically impossible.

[cody2]

I sent a few letters to the Q address given me above. Both came back undeliverable. I guess I have done what i can to get this order completed. Thanks to all who replied and tried to help.

[occasionalrain]

I suspect the Q has a problem hiring warehouse employees and are short staffed. While not a Q issue, I'm also concerned about produce being harvested and expect shortages in the near future.

[They Call Me MR Wilkes]

I'm curious about which QVC Group warehouses are shipping fresh produce.

I wasn't aware!

[occasionalrain]

I edited my post to make it a bit clearer. Hopefully, even the challenged can understand what I meant.

[Marp]

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@occasionalrain wrote:

I edited my post to make it a bit clearer. Hopefully, even the challenged can understand what I meant.

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Challenged or not I can clearly understand the intent of including the not a Q problem statement in your post.

[They Call Me MR Wilkes]

Calling fellow posters "challenged" is really, really offensive.

[occasionalrain]

Not as offensive as mocking the posts of others and those who posted them.

Most, if not all, are challenged in some way, driving after dark, understanding those with foreign accents, reading between the lines for example.

[Etoile308]

Sad.