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Valued Contributor
Posts: 686
Registered: ‎03-10-2010

Has anyone rec'd Vitamix replacement?

Has anyone rec'd any notification of when the blade replacement will be sent? I mailed in the correct information and have not heard back- so I wrote Vitamix online and they said they don't have that information (??)---- to contact the settlement company that filed the lawsuit and it's not settled yet. This seems odd since I'm not using mine until the replacement is sent- or one person said you have to mail back the unit and Vitamix installs it.-- It seems odd that the replacement wouldn't be sent since some class settlements take years- and yes- a replacement was offered (or a $70 gift certificate which I consider useless since not one thing on their site is $70-- unless you want some stupid spatulas -- everything else is MUCH more which certainly aren't bargain priced even with the $70!! SO here I sit - and wonder when or IF I'm going to get some kind of information and/or my replacement!

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Respected Contributor
Posts: 3,162
Registered: ‎02-02-2015

Re: Has anyone rec'd Vitamix replacement?

I didn't receive my replacement either.  Haven't heard a word since I did the paperwork.

 

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Honored Contributor
Posts: 18,039
Registered: ‎11-25-2011

Re: Has anyone rec'd Vitamix replacement?

[ Edited ]

Any sort of settlement takes LOTS time to complete.

Personally?

I’m not going to look for it until March/2019.

 

http://www.blendersettlement.com/faqs

 

36D78322-D1BF-40E7-8A98-349D1669784C.jpeg

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Respected Contributor
Posts: 2,962
Registered: ‎03-10-2010

Re: Has anyone rec'd Vitamix replacement?

I didn't even know about this.  My original blade leaked oil.  They sent me a replacement.  It's dated August 2012.  I think I'm eligible, but need to research.  In the meantime, this blade has been good.

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Valued Contributor
Posts: 844
Registered: ‎08-20-2014

Re: Has anyone rec'd Vitamix replacement?

Is there a specific Vitamix model involved in the action? I have the Galaxy Creations.

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Esteemed Contributor
Posts: 7,473
Registered: ‎03-09-2010

Re: Has anyone rec'd Vitamix replacement?

[ Edited ]

No not yet altho I did get an update a few months ago--don't know where I put it and don'r recall what it said. It took almost a year to get my new cusinart blade. 

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Esteemed Contributor
Posts: 7,277
Registered: ‎03-17-2010

Re: Has anyone rec'd Vitamix replacement?

Wow, didn't even hear of this... have had my Creations since the first TSV came to QVC and you could only get black.  I've never (thank goodness) had a problem and surprised to hear of this.....  hope you all get it resolved quickly....

*~Smile...... it makes the wrinkles go up.....Unknown~*
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Honored Contributor
Posts: 31,801
Registered: ‎03-09-2010

Re: Has anyone rec'd Vitamix replacement?

http://www.containerbladerecall.com/ProductEntry.aspx

Christmas will always be as long as we stand heart to heart and hand in hand. - Dr. Seuss
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Respected Contributor
Posts: 3,579
Registered: ‎03-10-2010

Re: Has anyone rec'd Vitamix replacement?

I have two containers.  I contacted Vitamix and they took care of one of them right away and said to register the other for the settlement.  I did.  I have heard nothing.  Glad Vitamix took care of the first one.  I am not using the second one until it is fixed.

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Occasional Contributor
Posts: 13
Registered: ‎07-12-2013

Re: Has anyone rec'd Vitamix replacement?


@Sunshine45 wrote:

http://www.containerbladerecall.com/ProductEntry.aspx


 

I didn't know of this. Thank you for the thread and information.