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05-14-2018 02:57 AM
Has anyone rec'd any notification of when the blade replacement will be sent? I mailed in the correct information and have not heard back- so I wrote Vitamix online and they said they don't have that information (??)---- to contact the settlement company that filed the lawsuit and it's not settled yet. This seems odd since I'm not using mine until the replacement is sent- or one person said you have to mail back the unit and Vitamix installs it.-- It seems odd that the replacement wouldn't be sent since some class settlements take years- and yes- a replacement was offered (or a $70 gift certificate which I consider useless since not one thing on their site is $70-- unless you want some stupid spatulas -- everything else is MUCH more which certainly aren't bargain priced even with the $70!! SO here I sit - and wonder when or IF I'm going to get some kind of information and/or my replacement!
05-14-2018 07:56 AM - edited 05-14-2018 12:39 PM
Any sort of settlement takes LOTS time to complete.
I’m not going to look for it until March/2019.
05-14-2018 09:40 AM
I didn't even know about this. My original blade leaked oil. They sent me a replacement. It's dated August 2012. I think I'm eligible, but need to research. In the meantime, this blade has been good.
05-14-2018 10:51 AM - edited 05-14-2018 10:52 AM
No not yet altho I did get an update a few months ago--don't know where I put it and don'r recall what it said. It took almost a year to get my new cusinart blade.
05-14-2018 11:01 AM
Wow, didn't even hear of this... have had my Creations since the first TSV came to QVC and you could only get black. I've never (thank goodness) had a problem and surprised to hear of this..... hope you all get it resolved quickly....
05-14-2018 09:02 PM
I have two containers. I contacted Vitamix and they took care of one of them right away and said to register the other for the settlement. I did. I have heard nothing. Glad Vitamix took care of the first one. I am not using the second one until it is fixed.
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