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Honored Contributor
Posts: 16,569
Registered: ‎05-18-2017

Re: Has Anyone ordered from Wayfair

I ordered a mattress, bed frame and 2 lamps.  Very happy with my purchase.  Customer service is excellent.

Honored Contributor
Posts: 20,784
Registered: ‎03-14-2010

Re: Has Anyone ordered from Wayfair

I have.  Good experiences with Wayfair.  Just keep an eye on prices; they fluctuate a lot.  If you think something is a good deal, don't wait.  The price may increase.

~What a terrible era in which idiots govern the blind.~ William Shakespeare
Regular Contributor
Posts: 231
Registered: ‎05-30-2010

Re: Has Anyone ordered from Wayfair

[ Edited ]

I bought a sweet accent chair- very happy with it. Fast delivery. Only had to attach the legs so it was easy. Not the most upscale piece but looks nice- thats what I wanted for the price (179.00)  Other pieces you really have to do total assembly- I dont want to deal with that . My recommendation  when purchasing on Wayfair- much like when purchasing on QVC- read the reviews. 


@tobes wrote:

how was your experience, quality of products, pricing, deliveryetc


 

Regular Contributor
Posts: 231
Registered: ‎05-30-2010

Re: Has Anyone ordered from Wayfair


@faeriemoon wrote:

I have.  Good experiences with Wayfair.  Just keep an eye on prices; they fluctuate a lot.  If you think something is a good deal, don't wait.  The price may increase.


I have also noticed how their prices fluctuate after one clicks on the item. 

Respected Contributor
Posts: 3,549
Registered: ‎03-09-2010

Re: Has Anyone ordered from Wayfair

I've ordered end table lamps and a torchire lamp (at different times). Each delivery was quick and there were no problems with any item and they all included glass shades. I have had nothing but positive experiences with Wayfair.


'I refuse to engage in a battle of wits with an unarmed man'.......Unknown
Super Contributor
Posts: 314
Registered: ‎02-18-2012

Re: Has Anyone ordered from Wayfair

I also have had nothing but good experience with Wayfair.  I always check with them when looking.  Have ordered many items in many categories.

 

I ordered a large dresser, and when delivered there was a scratch on the front.  They offered to replace, or to have scratch repaired and they would return 10% to my account.  I let them send someone to repair.  Well it looked so good no one but me would know there was a problem.

 

Great company!

Respected Contributor
Posts: 3,971
Registered: ‎02-20-2016

Re: Has Anyone ordered from Wayfair

My sister ordered a day bed that she had to throw out: it was not strong enough to hold a normal-weight person.

 

Scared me from even looking at products.

Honored Contributor
Posts: 12,464
Registered: ‎03-09-2010

Re: Has Anyone ordered from Wayfair

@insomniac2 - Did she contact their CS department to discuss the issue of quality with them?  It seems from other replies here, that it would've been the sensible thing to do, instead of just throwing it out (and throwing her money away).

 

I'd be curious to know what piece of furniture (especially a day bed) wasn't strong enough for a "normal-weight person".  Even things like chairs usually list a weight limit.

"" A little learning is a dangerous thing."-Alexander Pope
Respected Contributor
Posts: 2,216
Registered: ‎08-02-2010

Re: Has Anyone ordered from Wayfair

@Shelbelle than you.  I did order a matress cover thar was 60 % off .comes Monday

Frequent Contributor
Posts: 141
Registered: ‎10-27-2019

Re: Has Anyone ordered from Wayfair

[ Edited ]

@tobes  I've had nothing but great experiences with Wayfair.  With only a single exception, everything I ordered was received in great condition and was great quality.  For the one item that arrived damaged, Wayfair gave me a 100% refund with virtually no questions asked and they did not expect me to return the item which I still have and am using after some minor repairs.  It was amazing customer service.

 

For some background, I bought a new larger home in a rural area in March 2020 just as COVID was starting to shut things down so I was doing a lot of online shopping to furnish my place out.  I bought a bed frame, mattress, night stand, giant 9 drawer bedroom dresser, shelves, light fixtures, bedding, huge area rugs, wall art, a big kitchen sink, and probably more I don't remember.  I love Wayfair.