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‎03-27-2018 02:14 PM - edited ‎03-27-2018 02:38 PM
I placed my first order from Jet dot com yesterday. They had something that had been very hard to find and I needed it quickly. The item came in two sizes (not clothes), and I wanted the smaller size. Even Amazon didn't have it in the size that I needed. I had to order a couple of other things to get the free shipping. When I checked out it said it would arrive on Wednesday.
This morning I get tracking on the two items that I don't need immediately. The third item is apparently coming from a third party vendor and won't be here until next Tuesday. I think they should have told me this when I checked out. Does this happen all the time? Do your orders all come in two days like it says at checkout?
‎03-27-2018 02:17 PM
@NickNackwrote:I placed my first order from Jet dot com yesterday. They had something that had been very hard to find and I needed it quickly. The item came in two sizes (not clothes), and I wanted the smaller size. Even Amazon didn't have it in the size that I needed. I had to order a couple of other things to get the free shipping. When I checked out it said it would arrive on Wednesday.
This morning I get tracking on the two items that I don't need immediately. The third item is apparently coming from a third party vendor and won't be here until next Tuesday. I think they should have told me this when I checked out. Does this happen all the time?
@NickNack Yes....most items are a drop ship situation. But, I received everything great ....and they have THE BEST CUSTOMER SERVICE EVER!
‎03-27-2018 02:20 PM
@SeaMaidenwrote:
@NickNackwrote:I placed my first order from Jet dot com yesterday. They had something that had been very hard to find and I needed it quickly. The item came in two sizes (not clothes), and I wanted the smaller size. Even Amazon didn't have it in the size that I needed. I had to order a couple of other things to get the free shipping. When I checked out it said it would arrive on Wednesday.
This morning I get tracking on the two items that I don't need immediately. The third item is apparently coming from a third party vendor and won't be here until next Tuesday. I think they should have told me this when I checked out. Does this happen all the time?
@NickNack Yes....most items are a drop ship situation. But, I received everything great ....and they have THE BEST CUSTOMER SERVICE EVER!
Thanks @SeaMaiden. Your third party items didn't come in two days though, did it? It seems like they should tell you this when you order like Amazon does. I'm glad to hear they have great customer service.
‎03-27-2018 02:21 PM
I ordered for my daughter many times with no problems.
‎03-27-2018 02:24 PM
We've ordered from them several times. Have been more than satisfied. When there is a problem, they make it right. Great customer service.
‎03-27-2018 05:20 PM
Yes, very satisfied customer!!
‎03-27-2018 05:20 PM
I have ordered several times from JET and never had a problem, turn around time for my items was less than 1 week.
‎03-27-2018 06:27 PM
Love jet. I've always had things in two days. I order from Jet when I need something quick. Their two day shipping beats Amazon at times.
‎03-27-2018 06:51 PM
I'm so out of touch: right away, I thought of the magazine.
‎03-27-2018 08:31 PM
I love Jet. Third party items aren't always 2 days though. When you are looking at the item right below the Add to Cart button it will tell you when you will get it. Also if you search for an item the results page will specify if an item is two days.
I have to say I often get things in one day.
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