Handling Charges

coffee drinker · ‎03-21-2010

Can someone please advise if QVC now charges an additional fee (handling charges) for any returned items except damaged items. What's the amount? If these fees are real, I can only imagine many will stop buying. I know I will. It just doesn't seem worth buying anything here with shipping charges on the high side and now possible handling charges on return items.

Kachina624 · ‎03-10-2010

@coffee drinker We don't know. There was a thread earlier on the subject. We asked the mods for clarification and so far, have gotten no response.

New Mexico☀️Land Of Enchantment

homedecor1 · ‎03-09-2010

@qvcsocialteam@qvc -- clarification needed!!

Here is a return label stating other fees will be imposed yet does NOT state the fees.

It clearly looks as though written wrong ...

Can a mod clarify-- I have returns due on ez pay & Im sick getting .67 Refund...losing to & return fees in excess of $10🤬.

thankyou for your clarification.

mspatmac · ‎06-10-2015

If you used easy pay the return fee could be more than the refund requested. Rarely would happen but with the 6 payments its possible especially with low cost kitchen stuff. That statement covers QVC. At least that's how I interpret it. A re stocking fee must be clearly stated.

Anonymous032819 · ‎03-29-2019

The way that *I* am reading it is, unless the item is defective, or damaged, you won't get your original shipping charges refunded.

Saying that you don't like the cut, or color, doesn't make a clothing item, "defective", and therefore, you wouldn't get your original shipping charges back.

If it has a big ol rip or stain on it, you would.

But, what do I know? It's early, and I haven't had my coffee yet.

The Sky looks different when you have someone you love up there.

KingstonsMom · ‎03-09-2010

A Moderator did respond on this thread that were unaware of any return policy changes and would research it further:

Re: Return fees - Blogs & Forums (qvc.com)

You never know how strong you are until being strong is the only choice you have.

skatting44 · ‎07-26-2019

Thanks for the FYI

Changes my mind on ordering any clothes in the future since there is No disclosure as to what their handing fees are per item based on Return Reason .

RespectLife · ‎02-27-2012

@skatting44 wrote:
Thanks for the FYI

Changes my mind on ordering any clothes in the future since there is No disclosure as to what their handing fees are per item based on Return Reason .

@skatting44

Please do not jump the gun. This is the 2nd thread started that is possibly passing false information and causing a panic.

The other 'fees' are probably that you would also lose the original shipping charge besides the cost of the label fee.

THAT is not new. We all know this and it has been in place for YEARS now.

There is nothing stated or on the website that new restocking fees etc. are being imposed.