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Honored Contributor
Posts: 37,789
Registered: ‎03-10-2010

HSN Returns,

Pay attention to your HSN returns.  They now ding you $7.95 to return an item under 5 pounds which includes the pathetically tiny Jay King earrings I received today that are going back.  They also only include a USPS $7.95 return label, no do-it-yourself label.  I bet I can make one though.  This is just greedy and they obviously strive to make it as difficult as possible to return an item withour incurring a riduculous charge.  Bye bye HSN.

New Mexico☀️Land Of Enchantment
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Honored Contributor
Posts: 11,857
Registered: ‎03-11-2010

Re: HSN Returns,

In the market to make money on the shipping & return costs like Q does.

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Honored Contributor
Posts: 12,492
Registered: ‎08-22-2013

Re: HSN Returns,

If I have to spend another 6.95 to return an item to the Q, I'm done with them. I just counted up what I spent just in the last 2 months in returns and it's embarrassing for me. I only buy vitamins from HSN.

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Esteemed Contributor
Posts: 7,916
Registered: ‎03-09-2010

Re: HSN Returns,

@Kachina624

 

I just received my YBF eyebrow pencils on A-D and I noticed that return info changed. (Not that I'm returning).

 

These are 3 eyebrow pencils -- what 7.95 to return + $4.00 I paid to get them here ...

 

Times are a changing -- QVC policies are "slowly" taking over HSN.  I used to get spendable Ka$h = to return fees.  Guess that's gone too!  

 

I havent ordered and don't plan to!!!

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Honored Contributor
Posts: 37,789
Registered: ‎03-10-2010

Re: HSN Returns,

@homedecor1.  You might try the Elf pencils that are available at retailers and Amazon.  They are the universal taupe like YBF, and are about $4/each.  I can't tell the difference from YBF.

New Mexico☀️Land Of Enchantment
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Honored Contributor
Posts: 8,169
Registered: ‎03-09-2010

Re: HSN Returns,

I was a bit surprised when I returned a pair of jeans and exchanged for the same item in a smaller size.  They did charge me the return fee.   I called to question it ,and they said this was their policy, but they'd waive it for me, as a one time courtesy. 

 

Will think twice, before placing another order 

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Esteemed Contributor
Posts: 7,916
Registered: ‎03-09-2010

Re: HSN Returns,

@Kachina624

 

Thank you!  These were on a-d which I completely forgot about🙄.  I immediately cancelled all future orders.  

 

I just discovered ELF products at WM recently.  I did buy a blush I can no longer justify big $$$ for the "hype" associated with so many beauty products.

 

PS: off the subject -- but is it ME ?? ...I used to "enjoy" certain hosts on HSN (not Shannon) but lately all of them are talking so fast & loud (like carnival barkers like my dad used to say) I just can't watch anymore.  

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Posts: 8,014
Registered: ‎06-08-2016

Re: HSN Returns,

I'm sure you've already thought of this but call Customer Service before you send back on your own dime.  Maybe they will send you a label.

 

If you make up your own, it won't have a barcode.

When I send back anything (usually Evine, not HSN) their labels have a barcode, it's not just for USPS but it also sends a notice to Evine that it's in transit.

 

@Kachina624

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Valued Contributor
Posts: 865
Registered: ‎07-21-2015

Re: HSN Returns,


@Kachina624 wrote:

@homedecor1.  You might try the Elf pencils that are available at retailers and Amazon.  They are the universal taupe like YBF, and are about $4/each.  I can't tell the difference from YBF.


@Kachina624 Thank you for the Elf information.  I use universal taupe and didn't know Elf had eyebrow pencils.  Definitely going to try it.  Many thanks.

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Trusted Contributor
Posts: 1,511
Registered: ‎06-24-2012

Re: HSN Returns,


@Kachina624 wrote:

Pay attention to your HSN returns.  They now ding you $7.95 to return an item under 5 pounds which includes the pathetically tiny Jay King earrings I received today that are going back.  They also only include a USPS $7.95 return label, no do-it-yourself label.  I bet I can make one though.  This is just greedy and they obviously strive to make it as difficult as possible to return an item withour incurring a riduculous charge.  Bye bye HSN.


@Kachina624 Wow that is outragous.  I ordered a bunch of Korres from them last night.  Last Jay King I got was last Christmas.  Limiting HSN, and QVC as a New Year's resolution.