Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
10-19-2018 08:54 PM
Pay attention to your HSN returns. They now ding you $7.95 to return an item under 5 pounds which includes the pathetically tiny Jay King earrings I received today that are going back. They also only include a USPS $7.95 return label, no do-it-yourself label. I bet I can make one though. This is just greedy and they obviously strive to make it as difficult as possible to return an item withour incurring a riduculous charge. Bye bye HSN.
10-19-2018 09:01 PM
In the market to make money on the shipping & return costs like Q does.
10-19-2018 09:05 PM
If I have to spend another 6.95 to return an item to the Q, I'm done with them. I just counted up what I spent just in the last 2 months in returns and it's embarrassing for me. I only buy vitamins from HSN.
10-19-2018 09:06 PM
I just received my YBF eyebrow pencils on A-D and I noticed that return info changed. (Not that I'm returning).
These are 3 eyebrow pencils -- what 7.95 to return + $4.00 I paid to get them here ...
Times are a changing -- QVC policies are "slowly" taking over HSN. I used to get spendable Ka$h = to return fees. Guess that's gone too!
I havent ordered and don't plan to!!!
10-19-2018 09:14 PM
@homedecor1. You might try the Elf pencils that are available at retailers and Amazon. They are the universal taupe like YBF, and are about $4/each. I can't tell the difference from YBF.
10-19-2018 09:17 PM
I was a bit surprised when I returned a pair of jeans and exchanged for the same item in a smaller size. They did charge me the return fee. I called to question it ,and they said this was their policy, but they'd waive it for me, as a one time courtesy.
Will think twice, before placing another order
10-19-2018 09:22 PM
Thank you! These were on a-d which I completely forgot about🙄. I immediately cancelled all future orders.
I just discovered ELF products at WM recently. I did buy a blush I can no longer justify big $$$ for the "hype" associated with so many beauty products.
PS: off the subject -- but is it ME ?? ...I used to "enjoy" certain hosts on HSN (not Shannon) but lately all of them are talking so fast & loud (like carnival barkers like my dad used to say) I just can't watch anymore.
10-19-2018 09:32 PM
I'm sure you've already thought of this but call Customer Service before you send back on your own dime. Maybe they will send you a label.
If you make up your own, it won't have a barcode.
When I send back anything (usually Evine, not HSN) their labels have a barcode, it's not just for USPS but it also sends a notice to Evine that it's in transit.
10-19-2018 09:35 PM
@Kachina624 wrote:@homedecor1. You might try the Elf pencils that are available at retailers and Amazon. They are the universal taupe like YBF, and are about $4/each. I can't tell the difference from YBF.
@Kachina624 Thank you for the Elf information. I use universal taupe and didn't know Elf had eyebrow pencils. Definitely going to try it. Many thanks.
10-19-2018 10:36 PM
@Kachina624 wrote:Pay attention to your HSN returns. They now ding you $7.95 to return an item under 5 pounds which includes the pathetically tiny Jay King earrings I received today that are going back. They also only include a USPS $7.95 return label, no do-it-yourself label. I bet I can make one though. This is just greedy and they obviously strive to make it as difficult as possible to return an item withour incurring a riduculous charge. Bye bye HSN.
@Kachina624 Wow that is outragous. I ordered a bunch of Korres from them last night. Last Jay King I got was last Christmas. Limiting HSN, and QVC as a New Year's resolution.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788