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Trusted Contributor
Posts: 1,935
Registered: ‎03-10-2010

Re: HORRIBLE Customer Service

Sorry about your experience with customer service.  I understand that can be frustrating. Some years even the long time customers who ordered items with guaranteed deliveries haven't gotten the presents on time for their children - due to problems with the shippers.   Luckily, you are dealing with an adult.

 

Print out a copy of the gift order, cross-out the price if you want, and give it to hubby in a card.

 

Concentrate on something you enjoy:  cook, spend time with the family, tell hubby you love him, go to church - don't let this effect your Christmas. 

Do the math.
Trusted Contributor
Posts: 1,346
Registered: ‎04-18-2010

Re: HORRIBLE Customer Service

HeartMerry  Christmas !Heart

Occasional Contributor
Posts: 10
Registered: ‎12-24-2015

Re: HORRIBLE Customer Service

OMG my post CLEARLY says I wasn't expecting it before Christmas!!!!  I said I got my hopes up, but to be lied to is unbelievable, YES this is my first post because I DO HAVE A LIFE and don't sit here monitoring QVC Blogs and forums.....I'm the one with the bad experience and if they would of BEEN nice on the phone it could of changed things!! 

Esteemed Contributor
Posts: 5,403
Registered: ‎06-06-2011

Re: HORRIBLE Customer Service

While I understand your frustration, I also can understand what the QVC service representatives are going through at this time of year. I learned many years ago to do my shopping early (as in the Fall) and eliminate the stress that the holidays tend to bring. It's just not worth high blood pressure.

Women and cats will do as they please, and men and dogs should relax and get used to the idea-Robert A. Heinlein
QVC Customer Care
Posts: 1,682
Registered: ‎06-14-2015

Re: HORRIBLE Customer Service

Respected Contributor
Posts: 3,588
Registered: ‎03-09-2010

Re: HORRIBLE Customer Service

@SUPERMADMOM, one year, I was unable to get my daughter the present she wanted on Christmas Day.  So I cut out a picture from a magazine, put it in an envelope and gave her that.  I think it was an Apple device.  Anyway, my daughter was fine with that because she knew she would be getting it eventually.  

 

In case you don't get your order in time, maybe you could try this.  At least you would have something to give your husband. 

 

I have also drawn gift pictures freehand on occasion. The intent was always appreciated.

 

 

Honored Contributor
Posts: 18,504
Registered: ‎05-23-2010

Re: HORRIBLE Customer Service


@Noel7 wrote:

@Moonchilde wrote:

@Plaid Pants2 wrote:

Let's see.

 

First time poster,

 

Nic is SUPER MAD MOM

 

First post is to bellyache and complain about QVC service

 

Placed an order on the 18th, when there is NO WAY for it to get to the final destination in time for x-mas

 

 

Yup.

 

 

If it looks like one,

 

walks like one,

 

talks like one

 

 

it must be a troll.

 

 

Odds are, the story is 100% fabricated/made up.


 

Wouldn't surprise me at all. Slow Xmas Eve morning, so why the heck not 😖


*****************************

 

It happens every year, first time poster with CS horror stories.

 

Two someones else beat her to the punch the other day, though.


 

Punch? Christmas punch? Why thank you, don't mind if I do. 

 

Cheers!🍷🌲

Life without Mexican food is no life at all
Respected Contributor
Posts: 3,812
Registered: ‎03-09-2010

Re: HORRIBLE Customer Service

i'm not sure why you came here to vent your frustration when you say you don't monitor the blogs and forums and that you do have a life.

 

are you expecting us to do something for you?  is there something we can do?

Esteemed Contributor
Posts: 6,475
Registered: ‎03-14-2015

Re: HORRIBLE Customer Service

Have yourself a merry little Christmas

 

Let your heart be light

 

From now on, our troubles will be out of sight

 

Have yourself a Merry little Christmas

 

Make the Yuletide gay

 

From now on, our troubles will be miles away.

 

Here we are as in olden days

 

Happy golden days of yore

 

Faithfull friends who are dear to us

 

Gather near to us

 

once more

 

Through the years we will all be together

 

if the fates allow

 

So hang a shining star upon the higheswt bough

 

And have yourself a merry little Christmas now.

Esteemed Contributor
Posts: 5,338
Registered: ‎01-09-2011

Re: HORRIBLE Customer Service

Have a Merry Christmas!

SOLUTION: Either shop really early, or find a place that dosn't make you go 2 second ballistic. Easy peasy!

"Cats are poetry in motion. Dogs are gibberish in neutral." -Garfield