Community Chat

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Honored Contributor
151949
Posts: 25,929
Registered: ‎03-09-2010

Great customer service from QVC

‎02-04-2015 04:22 PM

On the 22nd of jan I mailed a return item using the QVC label via the post office. Nothing was showing up on the order status so I tried to track the return using the USPS tracking # but all that was showing up was one scan of the item on the 31st of jan in Orlando. I called customer service and the nice lady I spoke to said that it was clearly lost in transit but that one scanning shows that the USPS has it somewhere in it's system. Since it was 14 days since I mailed it she went ahead and credited my credit card for the first easy pay and then stopped future easy pays. You really can't ask for any better customer service than that.

Report Inappropriate Content
Message 1 of 3 (183 Views)
Labels:
Reply
0 Hearts
Respected Contributor
Topaz Gem
Posts: 4,065
Registered: ‎03-10-2010

Re: Great customer service from QVC

‎02-04-2015 05:04 PM

That's terrific. I've also gotten very good customer service from QVC every time I've had the occasion to call. That's what keeps me coming back.

"Summer afternoon-summer afternoon; to me those have always been the two most beautiful words in the English language." ~Henry James
Report Inappropriate Content
Message 2 of 3 (183 Views)
Reply
0 Hearts
Honored Contributor
Group 5 minus 1
Posts: 14,124
Registered: ‎03-11-2010

Re: Great customer service from QVC

‎02-04-2015 05:16 PM

Yes you can.

Report Inappropriate Content
Message 3 of 3 (183 Views)
Reply
0 Hearts