Re: Future of QVC and HSN

denham · ‎12-18-2013

I preferred when QVC and HSN were separate entities. I liked buying from both and could find different products. Back in the day I was receiving a package a week at least. I don't like how they now offer the same products like Andrew Lessman and Beekman and others on both channels. I quit watching a few years ago. I look online every now and then but very rarely buy anything.

Spurt · ‎03-20-2010

@We rescue cats wrote:
I used to love QVC because they always had new and exciting products that I could not find here in my small town. Sadly that is no longer true, the products are often repeats of items in the warehouse. I do not shop TikTok... ever, have not been on the site and no plans to go there. I'm a dinosaur, our ad agency friends have a group called the dinosaurs . . . I thnk I'm in that category! LOL! Tik Tok customers are young 36% are under 40, while QVC's customers are 50+ and 90% are repeat customers. . . we may be old, but we are loyal! LOL!!

I dont think online shopping is outdated, I think QVCs TV shopping is stale.....

Yep, at one time QVC had new and exciting products

(family/friends would ask, where did you get), then QVC switched to the same products you find anywhere and everywhere with lower prices and faster shipping! Now it seems its the same limited products over and over which seems like its always a heavy dose of a---Halo Charger, Sketcher shoes, Shark, Susan Graver, Belle by Kim Gravel, NYDJ Jeans etc etc ..... 😴 zzzz

Animals are reliable, full of love, true in their affections, grateful. Difficult standards for people to live up to.”

BlueTopazGem · ‎03-10-2010

I saw an article in the Philadelphia Business Journal re QVC.

Posted 4.20.2026. Updated 4.21.2026.

Investment firms buy up QVC Group debt, jockeying for ownership in bankruptcy process

Story Highlights

Silver Point Capital and Strategic Value Partners will own sizable stakes in QVC Group.
QVC Group's debt will shrink from $6.6 billion to $1.3 billion through the restructuring.
The company's common stockholders will lose their investments.

santorini · ‎03-09-2010

I keep overthinking everything but then I come back to my main, simple thought: If this company has been in trouble for years, has changed leadership and THAT didn't work, why on earth would any investor group be interested in buying it?

Laura14 · ‎06-09-2014

Investor groups always want to do it their way.

As someone who is on owner number four or five, some have done it in a profitable way and others have obviously not. If you listen to your customer, they will always steer you in a good direction.

QVC is a great idea, and has a leg up with live demos. It's Amazon adjacent with a huge reach and viewership that skews older. That's good since most of the wealth is with the older crowd. But, we're not fools.

The model it currently operates under doesn't work and needs to be tweaked.

How many times have we all said that we don't order anything or watch fashion shows because the shipping and handling is too much per item? Or the same item can be found cheaper elsewhere?

Their distribution channels need to be overhauled and/or prioritized. It's a good almost week before anything I order (which is rare these days) ships out. That's just not what curent shipping standards are.

HSN has it down. I ordered one thing on Sunday. It arrived today. Get to know your sister corporation.

If someone can come in and modernize the distribution channels (even give those of us who want it a side hustle by being Q delivery drivers if we live near a distribution center, take a cue from Amazon and at least create a Q membership that gives you free shipping or early access to TSVs, etc...

They'd get a big influx of immediate cash with people willing to pay a couple hundred bucks like they do for Amazon and be first in line and lower their shipping costs in areas where gig drivers could help out.

I won't be one of them, but it is fascinating to me that people will pay all day long for the privilege of free shipping and everything else nowadays.

The younger generation honestly expects to pay to be a customer. They pay to get to the next level of their video games. They pay for radio. They pay for television. They pay a mortgage payment for their flagship phones and computers to watch it all. They pay not to watch commercials.

That's why they don't get QVC. It's not familar in any way to them in any way. There's no membership or pay to play to belong to it.

That's how companies make their money these days. If you're not paying to belong to some aspect of it, it's not on anyone's radar.

Even Walmart has a membership in place and most of us can hit a store on the way home from work. But, hey, I can get five cents off my gas and that makes the $100 a year worth it.

The model to be successful is already there. QVC just has to claim it with streaming and marketing partnerships and better distribution methods. This is an easy turnaround if they can get the right players in place.

Example: Now that Amazon has left USPS and the postal service is in financial dire straits as well, I see a golden opportunity to replace some of that lost business...

Successful business is a lot of common sense and good management. I hope QVC finds both. The roadmaps are out there and have been for quite a while.

Onslow1111 · ‎08-02-2022

Many hosts are so bad that people turn their shows off, making it impossible for items to sell. For example, when Shawn comes on (with her ridiculous glasses--and all the rest of it), I immediately change the channel. The same with Rick--I just don't want to hear screaming. Jane Treacy, Miss "Literally," can't go more than 2 minutes before telling us what her daughters bought or owns or when she last visited or is going to visit. We don't even know these 30-year-old "girls."
Most of the others are hard to listen to, with the programmed "as well" at the end of every sentence that grates on my nerves (Carrie Locklyn is definitely out); QVC obviously has them follow some weird language pattern that they think sounds sophisticated.
And the constant "moments," a sweater moment, a lantern moment (Carrie Locklyn), but I'm sure that is just my pet peeve and does not bother anyone else. Also cannot watch Kim Gravel because I don't like her preaching and God being inserted all of the time. Also, sick of her Triple Lux singing.
I do not like the assumptions that QVC makes about its customers, for example, that all viewers are grandmothers. Hosts will often say, Get this for your granddaughter. Or, Your granddaughter would love this. Can't someone get something for their daughter? I did hear one host say about a tee shirt at Chrismas time a few years ago: "Get this for your daughters, get this for your friends, get this for your neighbors. Get it for your neighbors--really?

Anyway, if I and other people are not watching these shows because we cannot tolerate the hosts, I am not sure how QVC is going to make money.

Onslow1111 · ‎08-02-2022

Online grocery shopping? My husband does the shopping, and he is very picky about his organic produce and would never allow anyone to pick something out.

I do often put QVC on in the background while on the computer but rarely do I buy anything, because returns are so difficult. With Amazon, everything is so easy.

Onslow1111 · ‎08-02-2022

Back when companies were "downsizing," before they called it "rightsizing," because they were getting such negative press, I always thought I would be a great CEO. I would just lay off a whole bunch of employees (the higher-ups, who don't do anything anyway), replace them with part-time workers only without paying benefits, and tell them I would take only half of the $4 million yearly salary, because I'm that kind of person.