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04-16-2019 12:37 PM
@Marp wrote:How problems are handled by Amazon depends on whether the item is sold by Amazon, sold by a vendor but fulfilled by Amazon or is strictly a third party sale.
But what made me mad about an Amazon 3rd party order was although I got a refund, Amazon ignored my complaint about the vendor posting of a photo of a name brand item, and including the name brand in the descption, but what I got instead was a poorly made cheap non-brand knock off and my review in which I stated this was deleted, and vendor is STILL at Amazon selling his bait and switch products ....and my complaint to Amazon merited no response... ...I guess they figured the refund was sent, but this person is a scammer and they dont seem to care....
After this and other bad experieces I dont shop Amazon....
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