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Esteemed Contributor
Posts: 5,299
Registered: ‎09-18-2010

Just looked at my email, I had an email from Amazon, saying they could not charge my credit card for my prime membership, that I would lose the membership if I didn't update my credit card info. The email looked authentic. 

I knew I hadn't changed credit cards though, so I chatted online with someone from Amazon, they did NOT send me that email. I have ran a security scan on my computer and it did need updated. 

 

This is just a reminde, it looked so real, it would have been easy to have fallen for it, especially if anyone had changed credit card numbers recently. 

Esteemed Contributor
Posts: 5,460
Registered: ‎05-12-2012

i get that same email frequently.....

Honored Contributor
Posts: 15,219
Registered: ‎11-24-2013

This is an ongoing scam.

Honored Contributor
Posts: 14,934
Registered: ‎03-19-2010

I get E-mails from Amazon all the time about different problems, often not even specific as to what the problem might be.  They go straight to my SPAM folder thanks to Yahoo.

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Esteemed Contributor
Posts: 5,209
Registered: ‎03-20-2010

Thank you for the alert @happycat . Appreciate you! 

Esteemed Contributor
Posts: 6,225
Registered: ‎03-10-2010

@happycat 


@happycat wrote:

Just looked at my email, I had an email from Amazon, saying they could not charge my credit card for my prime membership, that I would lose the membership if I didn't update my credit card info. The email looked authentic. 

I knew I hadn't changed credit cards though, so I chatted online with someone from Amazon, they did NOT send me that email. I have ran a security scan on my computer and it did need updated. 

 

This is just a reminde, it looked so real, it would have been easy to have fallen for it, especially if anyone had changed credit card numbers recently. 


I  get these a lot and send to Amazon.  Got one from radio shack my item shipped.  There is no Radio Shack.

 

Esteemed Contributor
Posts: 5,299
Registered: ‎09-18-2010

@qvcaddition wrote:

@happycat 


@happycat wrote:

Just looked at my email, I had an email from Amazon, saying they could not charge my credit card for my prime membership, that I would lose the membership if I didn't update my credit card info. The email looked authentic. 

I knew I hadn't changed credit cards though, so I chatted online with someone from Amazon, they did NOT send me that email. I have ran a security scan on my computer and it did need updated. 

 

This is just a reminde, it looked so real, it would have been easy to have fallen for it, especially if anyone had changed credit card numbers recently. 


I  get these a lot and send to Amazon.  Got one from radio shack my item shipped.  There is no Radio Shack.

 


Good grief. People are something else. 

Honored Contributor
Posts: 47,269
Registered: ‎08-23-2010

@happycat 

 

Well, that's why we need to be on our toes with the constant scams that show up in our email. 

 

I forward spoof emails to the REAL companies security email addresses ... such as spoof@paypal.com, etc etc to help them shut down the scammers.   

 

It's so easy to help them by forwarding these emails as soon as they arrive, before many are taken for money or private information.   

 

Honored Contributor
Posts: 44,347
Registered: ‎01-08-2011

@happycat @Tinkrbl44 @qvcaddition @Skyegirl21 

@Icegoddess 

 

I just heard about these emails on a news story this morning. 

 

 

The companies would like screen shots of these emails so they can track them down to make their sites safer.

Trusted Contributor
Posts: 1,355
Registered: ‎10-23-2015

I work for a bank and we are constantly being trained on how to recognize scams.  Let me tell you, they are everywhere.  You need to stop and question every alert that comes your way no matter how legitimate you think it is.  Never, ever click on an email link, text message link, respond to a voicemail or give any personal information over the phone.  You cannot believe how sophisticated these scammers can be.  With that being said, there are things you can do to protect yourself.  Hover your mouse over the sender's email address. It may look like it's coming from Amazon, but hovering your mouse reveals it's some random, nonsensical account.  Check the grammar and spelling.  Amazon or any legitimate vendor will not send anything out with poor punctuation or grammar.  Don't fall for a sense of urgency in the request (someone poses as a family member on vacation and was robbed and needs you to wire money NOW).  And most importantly, if anything you receive is questionable or doesn't make sense call the vendor, explain that your received this request and ask if it is legitimate.   100% of the time, it is not.