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Honored Contributor
SydneyH
Posts: 8,039
Registered: ‎03-10-2010

Do I Have a Legit Complaint?

‎04-05-2012 05:59 PM

My middleschooler was marked absent in error. His school day starts at 7:15, however the recorded call to my home was not made until 9:40. Since I was not home, I did not hear the message until 12:30. I can't quite figure out why another call was not made either to my home or cell phone and if this had been a 'real' emergency, quite a bit of valuable time had gone by. I want to ask for a tighter notification process, but not sure quite how to proceed. Feedback?

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