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Valued Contributor
Posts: 592
Registered: ‎03-09-2010

Dish Network Customer Service?

Can anyone tell me what's going on with Dish network? They have a message that they are having problems with customer service and the Dish Anywhere app isn't working, either.

Esteemed Contributor
Posts: 5,050
Registered: ‎03-15-2021

Re: Dish Network Customer Service?

I tried to use their website yesterday and got a similar message that the site was temporarily having issues. 

Honored Contributor
Posts: 18,063
Registered: ‎03-10-2010

Re: Dish Network Customer Service?


@Marybella wrote:

Can anyone tell me what's going on with Dish network? They have a message that they are having problems with customer service and the Dish Anywhere app isn't working, either.


Try calling them.

Valued Contributor
Posts: 592
Registered: ‎03-09-2010

Re: Dish Network Customer Service?


@Judaline wrote:

@Marybella wrote:

Can anyone tell me what's going on with Dish network? They have a message that they are having problems with customer service and the Dish Anywhere app isn't working, either.


Try calling them.


I did call and got the same message.

Esteemed Contributor
Posts: 5,050
Registered: ‎03-15-2021

Re: Dish Network Customer Service?

@Marybella This sounds peculiar. If their computer system is down, customer service is useless. They cannot pull up your account to respond to questions or problems. I suppose the only alternative is to continue trying to contact them. 

Esteemed Contributor
Posts: 6,500
Registered: ‎06-10-2015

Re: Dish Network Customer Service?

As it has been reported Dish was hacked over a week ago.  It is a big mess.  Google for full details.  

 

The now have additional info on the site but it is not functional as yet.  I have not lost programming but can't do anything including paying bill

Honored Contributor
Posts: 23,673
Registered: ‎03-13-2010

Re: Dish Network Customer Service?

Honored Contributor
Posts: 25,725
Registered: ‎03-16-2010

Re: Dish Network Customer Service?

Great, another hack.

 

Maybe this had something to do with why I lost a few channels yesterday for several minutes.  Very strange.

Respected Contributor
Posts: 2,170
Registered: ‎05-30-2012

Re: Dish Network Customer Service?

I have Dish and haven't had any problems.....

Respected Contributor
Posts: 4,753
Registered: ‎03-11-2010

Re: Dish Network Customer Service?

They got hacked and have been"unavailable" for a week.  It's been all over the news here in the Denver area.