Dealing with the public 😹

QVCkitty1 · ‎05-23-2015

I just saw a skit online that made me laugh. It's a young man responding to an annoying ( or worse) customer the way he would like. It is all funny , but my favorite is when the customer demands a manager, he responds " I would like to speak to your mother, she would be so embarrassed." When she asked if there was any more in the back, he replied " what do you think is in the back , Santa' workshop?" Before you say that this fellow is rude, try working with the public, it's not always pretty.

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan

Imaoldhippie · ‎06-10-2015

Amen!

LIFE IS TO SHORT TOO FOLD FITTED SHEETS

LTT1 · ‎03-09-2010

@QVCkitty1 @Imaoldhippie

On Reddit, I giggle a lot at the humorous comments there!

I learn a lot too!

There is an entire subreddit (specific topic) dedicated to Starbucks. People discuss their interactions with customers here...it is funny but also kind of tragic how the "baristas" are treated by many of the general public!

~Have a Kind Heart, Fierce Mind, Brave Spirit~

QVCkitty1 · ‎05-23-2015

Can I add one more ? The customer invokes the " customer is always right saying," The young man responds " You're shopping Susan, you're not infallible." Ok now I'm done.

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan

Carmie · ‎10-25-2010

@QVCkitty1 Tell me about it. Every job and career I ever had was working with the public.

Sometimes,I personally knew the person on the phone, but they didn't recognize me. When I answered the phone and gave my name, they weren't listening. They were ready to pounce and they did.

I had a neighbor tell me she and her husband were starving and had no money. In reality they just built a new four bedroom house down the street from me and drove a new BMW. She was trying to get her insurance premium reduced.

You would be surprised how some people act and what they say to Customer Service Reps.

I once had an older women in her 80's curse me out and call me " lady of the night" names. I had to keep from laughing. Her daughter finally got in the phone to apologize, she was so embarassed.

I had a man call who said something in a soft breathy voice but I couldn't understand what he was saying. So I asked him to repeat...several times. I kept saying, I don't understand. Can you speak louder?

Finally, I got it. It was an x rated call! I disconnected and started to laugh so hard I had tears in my eyes. My call was being monitored and the mod came running to my desk.

She thought I was crying and tried to comfort me. That call was recorded and shared with with the company.

Oh, the stories I could tell. I could write a book. You got to have a good sense of humor when dealing with people.

Love my grandkids · ‎11-24-2013

@QVCkitty1 LOL!

CelticCrafter · ‎03-09-2010

I honestly don't know how people that have to deal with the public on a daily, ongoing basis do it.

If I ever had to go out and find a job again, put me in a cubicle, all alone without a phone and let me push paper.

Actually I'd rather clean bathrooms than have to deal with the public!

spent2much · ‎03-10-2010

@QVCkitty1 wrote:
I just saw a skit online that made me laugh. It's a young man responding to an annoying ( or worse) customer the way he would like. It is all funny , but my favorite is when the customer demands a manager, he responds " I would like to speak to your mother, she would be so embarrassed." When she asked if there was any more in the back, he replied " what do you think is in the back , Santa' workshop?" Before you say that this fellow is rude, try working with the public, it's not always pretty.

@QVCkitty1 Where is it? I need a laugh today! {*_*}

ETERNITY: your choice... smoking or non smoking!

lgfan · ‎10-19-2012

@CelticCrafter wrote:
I honestly don't know how people that have to deal with the public on a daily, ongoing basis do it.
If I ever had to go out and find a job again, put me in a cubicle, all alone without a phone and let me push paper.
Actually I'd rather clean bathrooms than have to deal with the public!

After a while you develop a thick skin and are able to deal with it on a daily basis. I have been yelled at, cursed at and threatened all in a day's work. Went home and forgot about it and it starts all over again the next day.

We rescue cats · ‎01-25-2023

LOL!!! An old airline story from 20 years ago:

A crowded United Airlines flight was cancelled. A single agent was rebooking a long line of inconvenienced travellers. Suddenly, an angry passenger pushed his way to the desk front. He slapped his ticket on the counter and said, "I HAVE to be on this flight and it has to be FIRST CLASS." The agent replied, "I am sorry, sir. I'll be happy to try to help you, but I've got to help these folks first, and I'm sure we'll be able to work something out."

The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO I AM?" Without hesitating, the agent smiled and grabbed her public address microphone: "May I have your attention, please," she began, her voice heard clearly throughout the terminal. "We have a passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to Gate 14."

With the folks behind him in line laughing hysterically, the man glared at the United agent, gritted his teeth and swore "/F*** you!"
Without flinching, she smiled and said, "I'm sorry, sir, but you'll have to get in line for that, too."

Lynn-Critter Lover!
(especially cats!)