Community Chat

[Shelbelle]

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@bonnielu wrote:

I have them and they make me comfortable just having them.  However whenever there has been any problem my credit card company was much quicker... Chase credit card. Awesome.  

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Me too, Chase was awesome the 2 times I was hacked.

[SaRina]

I've had it for about 4 years now and only due to a particular situation that had me a bit paranoid. There's nothing to report about "being happy with them" because if nothing has happened, which it hasn't, all is quiet.

I believe there was/is a lawsuit  against them for not being able to protect someone's account. I can't remember the specifics. I'm thinking of canceling them when my year is up, but being the generally cynical person that I am, I'm concerned once I cancel, "things" will mysteriously start happening. :-o

[sweetee2]

Yes we do. Although your misunderstanding Thier main purpose. IT for stopping anyone from starting up new accounts not your existing accounts. I was at Walmart a last year and they had an offer that if you applied for Thier card you would get 100.00 dollars worth of groceries. Long story short is the lady entered my name wrong and within minutes my hubby called me and asked me if I was at Wm opening a card account. I said I was but changed my mind. Something that miner they called to see if it was use or not. They said there had been unusual activity with our name. Yes we have Lifelock.

[kivah]

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@circles wrote:

Thank you for all your replies...I am writing them down and sending off to my sister...I know she will appreciate everything you have told me....as much as I appreciate all of you sharing your experiences....

If you read the other thread i mention how my sister got tricked into saying YES to a caller...she answered her phone without checking to see who it was...and he engaged her in converstation and next thing she knew he asked her something and she said yes...and he hung up...she knew she was had...thus she thought Life Lock would help....but it doesn't sound like it...

She has been worried sick since that day...

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@circles

Never do business with anyone calling on the phone, emailing u or sending u a leeter. If u want a product or service, you can contact them.

[Spurt]

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@circles wrote:

Thank you for all your replies...I am writing them down and sending off to my sister...I know she will appreciate everything you have told me....as much as I appreciate all of you sharing your experiences....

If you read the other thread i mention how my sister got tricked into saying YES to a caller...she answered her phone without checking to see who it was...and he engaged her in converstation and next thing she knew he asked her something and she said yes...and he hung up...she knew she was had...thus she thought Life Lock would help....but it doesn't sound like it...

She has been worried sick since that day...

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@circles

Does your sister have caller ID and the phone number?  If so she can report it to:

File a scam report with the BBB Scam Tracker at bbb.org/scamtracker/us or by calling 800-649-6814.

Also she can report it to her local law enforcement agency.........

And here's what others say to do if they unknowingly said yes:

f you suspect you have already been victimized, check your credit card, phone and cable statements carefully for any unfamiliar charges. Call the billing company — whether your credit card company or your phone provider — and dispute anything that you didn’t authorize on purpose. If they say you have been recorded approving the charge and you have no recollection of that, ask for proof.

If you need help disputing an unauthorized credit card charge, contact the Federal Trade Commission. If the charge hit your phone bill, the Federal Communications Commission regulates phone bill “cramming.”

• The method used is called “cramming”—it’s charging your phone bill (not your bank account) with unauthorized purchases. It was possible for third party companies to bill you fraudulently for services you did not request (usually texting services or apps).
• In 2014, the FTC slapped the four major mobile carriers with huge lawsuits because they were allowing customers to be taken advantage of by cramming services, so the practice of allowing third-party charges on your phone bill is now even more heavily regulated and monitored.
• If you think you’ve been scammed by a cramming service, you can dispute the charges with the company and file a complaint with the FTC.

[circles]

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@Spurt wrote:

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@circles wrote:

Thank you for all your replies...I am writing them down and sending off to my sister...I know she will appreciate everything you have told me....as much as I appreciate all of you sharing your experiences....

If you read the other thread i mention how my sister got tricked into saying YES to a caller...she answered her phone without checking to see who it was...and he engaged her in converstation and next thing she knew he asked her something and she said yes...and he hung up...she knew she was had...thus she thought Life Lock would help....but it doesn't sound like it...

She has been worried sick since that day...

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@circles

Does your sister have caller ID and the phone number?  If so she can report it to:

File a scam report with the BBB Scam Tracker at bbb.org/scamtracker/us or by calling 800-649-6814.

Also she can report it to her local law enforcement agency.........

And here's what others say to do if they unknowingly said yes:

f you suspect you have already been victimized, check your credit card, phone and cable statements carefully for any unfamiliar charges. Call the billing company — whether your credit card company or your phone provider — and dispute anything that you didn’t authorize on purpose. If they say you have been recorded approving the charge and you have no recollection of that, ask for proof.

If you need help disputing an unauthorized credit card charge, contact the Federal Trade Commission. If the charge hit your phone bill, the Federal Communications Commission regulates phone bill “cramming.”

• The method used is called “cramming”—it’s charging your phone bill (not your bank account) with unauthorized purchases. It was possible for third party companies to bill you fraudulently for services you did not request (usually texting services or apps).
• In 2014, the FTC slapped the four major mobile carriers with huge lawsuits because they were allowing customers to be taken advantage of by cramming services, so the practice of allowing third-party charges on your phone bill is now even more heavily regulated and monitored.
• If you think you’ve been scammed by a cramming service, you can dispute the charges with the company and file a complaint with the FTC.

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Hi, SPURT.....thanks for the info...I will pass it on to her...she does have caller I.D. but it only shows up on her T.V....not the phone itself...when her phone rang....she thought it was her friend...who she had just hung up with...so she didn't bother to see who it was...big mistake...

She said the man asked for her husband...not by name...and when she said he wasn't home....he engaged her in some "light" conversation...and then said...haven't we had some lovely weather...and she said YES...and he hung up...and she realized what had happened....

[Spurt]

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@circles wrote:

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@Spurt wrote:

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@circles wrote:

Thank you for all your replies...I am writing them down and sending off to my sister...I know she will appreciate everything you have told me....as much as I appreciate all of you sharing your experiences....

If you read the other thread i mention how my sister got tricked into saying YES to a caller...she answered her phone without checking to see who it was...and he engaged her in converstation and next thing she knew he asked her something and she said yes...and he hung up...she knew she was had...thus she thought Life Lock would help....but it doesn't sound like it...

She has been worried sick since that day...

---

@circles

Does your sister have caller ID and the phone number?  If so she can report it to:

File a scam report with the BBB Scam Tracker at bbb.org/scamtracker/us or by calling 800-649-6814.

Also she can report it to her local law enforcement agency.........

And here's what others say to do if they unknowingly said yes:

f you suspect you have already been victimized, check your credit card, phone and cable statements carefully for any unfamiliar charges. Call the billing company — whether your credit card company or your phone provider — and dispute anything that you didn’t authorize on purpose. If they say you have been recorded approving the charge and you have no recollection of that, ask for proof.

If you need help disputing an unauthorized credit card charge, contact the Federal Trade Commission. If the charge hit your phone bill, the Federal Communications Commission regulates phone bill “cramming.”

• The method used is called “cramming”—it’s charging your phone bill (not your bank account) with unauthorized purchases. It was possible for third party companies to bill you fraudulently for services you did not request (usually texting services or apps).
• In 2014, the FTC slapped the four major mobile carriers with huge lawsuits because they were allowing customers to be taken advantage of by cramming services, so the practice of allowing third-party charges on your phone bill is now even more heavily regulated and monitored.
• If you think you’ve been scammed by a cramming service, you can dispute the charges with the company and file a complaint with the FTC.

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Hi, SPURT.....thanks for the info...I will pass it on to her...she does have caller I.D. but it only shows up on her T.V....not the phone itself...when her phone rang....she thought it was her friend...who she had just hung up with...so she didn't bother to see who it was...big mistake...

She said the man asked for her husband...not by name...and when she said he wasn't home....he engaged her in some "light" conversation...and then said...haven't we had some lovely weather...and she said YES...and he hung up...and she realized what had happened....

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@circles

I feel so bad for what happened to your sister.....I just wish someone somewhere would take action on these scammers and fraudsters.....Perhaps sanctions on countries where these scamming companies originate and hire thousands of employees, to force law enforcement agencies in these places to crack down and take action......and because no action was taken when it was limited to Nigeria.....now these scam businesses have expanded to India, The Philippines etc.......it seems its only going to get worse.....even though I have call blocking and block numbers on my cell, they just use the same number changing one digit and get through.....I dont answer but I can only block so many numbers with my blocking app!!!