@Spurt wrote:
@Moonchilde wrote:
@Mominohio wrote:
@coco14 wrote:
Do you think that we could all abstain from making critical comments about the hosts and vendors?
I am so sick and tired of seeing the nit-picking remarks about those who are just doing their respective jobs.
The products are fair game, but, please, let's give the personal attacks a rest.
Petty attacks, yes maybe. But to offer up constructive criticism about hosts and vendors (say, things like...... hosts/vendors saying ummm all the time, or talking so fast it is hard to understand, or talking over a vendor until you can't understand what either is saying, or suggesting a host describe the product more thoroughly, or complain about a host that spends more time with personal stories and input rather than product description etc) is something within our 'rights' as customers.
We tune in to consider purchases. If we aren't seeing things in a fashion that makes it easy to understand the product, or makes us interested/excited about it, the company, and the host should know our feelings.
Honestly, whatever people think is going to happen when they post such criticisms, I have a hard time believing that the moderators or anyone else from QVC are combing the threads to determine what a few posters don't like about a host's presentation.
The number of people who post on the forums is a very small percentage of QVC customers, and the number of posters who consistently complain about certain hosts is even smaller - a drop in the bucket, number and statistics-wise, to QVC - UNLESS a *significant* drop in sales occurs when these hosts are on-air, *consistently.*
Considering that the same hosts are still with QVC that the same posters have been saying the same things about for months or years, I'd say their sales have been healthy enough to keep - which is all QVC really cares about.
@Moonchilde
Usually QVC maintains the status quo regarding their financial report discussions and express their happiness with the results, but not this time.. Both the CEO and Top Executives have made comments regarding the decline in sales.....and one was hedging on additional questions regarding specific lines in trouble...No, I don't think that sales are too healthy from reading the report and the remarks by the Q's Top Execs.........
@Spurt, my comments were restricted to the topic as to whether "annoying/bad hosts" were looked at under a microscope as far as their sales figures, and whether their individual sales figures affect QVC's bottom line.
Like most major retailers, QVC's revenues are down - most likely for the same reasons the revenues of the other retailers are down, including making some bad purchase decisions.
IF, and it's a big IF, there are personnel issues at play at all (and I'm not convinced there are), then it's my feeling that it's a result of the CEO of the company forcing every host to behave like they're hawking from pushcarts on the Lower East Side 100 years ago. For some of the newer hosts, we don't know what their personalities REALLY are, because since the day they started they've had to push-push-push like perhaps very different people than they are. That's a QVC management error I don't blame on the hosts.
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