Credit card

catter70 · ‎10-11-2017

I have a store credit card, thru Comenity, and I had to return a couple of Christmas gifts last month. Anyhow, it showed a credit for the amount returned. Today I got a check from Comenity. Why do they send a check and just not leave it as a credit?

lkat · ‎07-23-2014

@catter70 That might be a policy for store cards vs major credit cards. I had a credit on my Nordstrom card and after a few months they sent me a check. I was surprised as I've never had that happen before.

RedTop · ‎09-01-2010

@catter70

This has happened to me as well; Comenity has always refunded the amount of my credit return, so apparently they don't want the hassle of carrying that amount over until the next purchase.

brandiwine · ‎03-11-2010

I believe they have to return your money. It's a consumer protection thing.

Mz iMac · ‎07-26-2014

@catter70 Call Comenity & ask them.

"Never argue with a fool. Onlookers may not be able to tell the difference."

chrystaltree · ‎05-10-2010

@Mz iMac wrote:
@catter70 Call Comenity & ask them.

Lol..... She didn't want the real answer. She wanted to hear what people would make up.

Trailrun23 · ‎05-31-2022

Nordstrom sent me a check...they don't like you to carry a credit on your account...so they just give you cash and you account is zeroed out. Guess it helps with their bookkeeping.