Hey ~ I've had it for a year. I just have the basics, but have never had a problem with their service. No dead zones when I travel. No dropped calls, etc. While out of town recenty, I used the phone more than usual, and they saw I was getting cose to my alotted minutes, and just bumped me up to the next level. No charge. They told me, when you get back home, and need less minutes on your plan, just bump back down. Again, no charge. HTH
If you want to change the tenor of your interactions, you must become aware of the impact of your words...Karen Casey