I did order this product and have used it frequently. In fact, I'm about to use it now. I will say that the smell takes some getting used to. For me, it's a mixture of herbs + bug spray. And, it does linger for quite some time. I noticed that Joy mentioned in today's presentation what a lovely smell this product has, obviously glossing over the many complaints. I think she should be honest and state that the smell might be strong and take some getting used to for many.
However, the benefits, for me, are that in order to sanitize my home from COVID, etc., I don't have to suffer from the toxic fumes of harsh products, such as bleach, which makes me nauseous. I don't have to wear gloves, open the windows and/or fear a toxic reaction from accidentally mixing a bleach-based product with an ammonia one while cleaning. All of these things, make using Clean Boss worth it to me. However, if it wouldn't interfere with the product's cleaning properties, improving the smell would definitely help sales.