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Super Contributor
marzi 1
Posts: 262
Registered: ‎07-13-2010

Best Buy stores

‎02-18-2016 02:01 PM

Just wondering if anyone else has had this experience, I went to drop off a camera for service and was told I needed an apt? need to come back tomorrow at my scheduled time to talk to "someone"and fill out paperwork to have camera sent in for service>>this is too much in my opinion..take the camera in and fix it 

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Honored Contributor
Jordan2
Posts: 14,991
Registered: ‎03-16-2010

Re: Best Buy stores

‎02-18-2016 02:16 PM

I haven't brought in anything for repair in 2 or 3 years. Maybe the appointment thing is new. I know at my Best Buy I get there as soon as the store opens and wait on line. Sometimes the wait can be forever. Maybe they decided scheduled appointments in the way to go. 

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Honored Contributor
sunshine45
Posts: 43,262
Registered: ‎03-09-2010

Re: Best Buy stores

‎02-18-2016 04:57 PM

at our best buy you can wait in line or make an appointment......appointments are preferred. they sit you at a cubby with a computer and then go through the problems with you, give you a receipt, and then they call you with the problems to authorize repairs.

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