Community Chat

[hoosieroriginal]

Got an email from my bank that my bank card could be compromised - called bank - evidently a "large retailer" has just advised them they have had their system compromised.  They wouldn't say who but said it could be on the news.  So keep an eye on your bank account.  They are issuing a new card shortly. 

[JaneMarple]

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@hoosieroriginal wrote:

Got an email from my bank that my bank card could be compromised - called bank - evidently a "large retailer" has just advised them they have had their system compromised.  They wouldn't say who but said it could be on the news.  So keep an eye on your bank account.  They are issuing a new card shortly. 

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In the last 5-6 years I've had my bank send me new cards with a retail breach, one being TJ Maxx.

[Cats3000]

Be careful.  I wouldn't automatically trust bank notifications by e-mail.  I hope you called your bank on a phone number you know is their actual phone number.  I hope you didn't call a phone number on the e-mail.

[Bri36]

Curious why they wouldn't tell you who it was 

[tansy]

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@Bri36 wrote:

Curious why they wouldn't tell you who it was 

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Must be an agreement between the CC company and the merchants.  I've never been told where my card was breached.

[Anita Hug]

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@Cats3000 wrote:

Be careful.  I wouldn't automatically trust bank notifications by e-mail.  I hope you called your bank on a phone number you know is their actual phone number.  I hope you didn't call a phone number on the e-mail.

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omigosh, I hope so too.  I hope OP specifically signed up for email alerts. Otherwise, Id be very worried about this sort of thing. I hope she didn't have to give her address or confirm any information or anything like that unless she called a known number for the bank/credit card ( that was not given in the email itself)

[SilleeMee]

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@Bri36 wrote:

Curious why they wouldn't tell you who it was 

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They usually won't say until after a full investigation has been completed.

[Bri36]

@SilleeMee and @tansy, thanks.  I thought they had to tell you if you asked.   

[hoosieroriginal]

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@Cats3000 wrote:

Be careful.  I wouldn't automatically trust bank notifications by e-mail.  I hope you called your bank on a phone number you know is their actual phone number.  I hope you didn't call a phone number on the e-mail.

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@Cats3000- I called my local bank's number - I don't trust emails either - that's why I called to see if it was true or not.

[hoosieroriginal]

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@Bri36 wrote:

Curious why they wouldn't tell you who it was 

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@Bri36 - I asked - all she could say was "large retailer".