Anyone else having trouble logging into aol mail?

turquoiselover · ‎03-09-2010

I had no problem until just now. I got an 'authentication" error and a 'blerk 1" error. When I couldn't log in with old password, I made a new one and still can't log in. This is happening on my chromebook computer and my tablet. Any help is appreciated. Thank you.

Laura14 · ‎06-09-2014

I am too. I managed to go to aol.com and hit mail after logging in with the error. It actually did log me in despite the error. I also had sucess with going directly to mail.aol.com. But it is very hit or miss.

DREAMON · ‎03-09-2010

yes

felixmom · ‎02-06-2012

Yes, me as as well. Kept getting the "blerk" too. I was in earlier and logged in fine. I called for Customer Support and there was a 45-minute wait. The message said something about AOL had gone to a new experience: the 2-page log-in process. I've cleared my cookies and re-booted. Still get the blerk.

CARMIE · ‎10-25-2010

I have been using AOL for 25 years and have seen many changes. They recently made another change on December 15, 2017, and sent a notification back in November.

You can no longer sign into AOL from your PC using an older version of their program. You now have to download a new app. In addition, you must subscribe and pay a fee, $5 a month, to use other AOL features as well as their desk top programming. They have discontinued AIM too.

i can use my AOL mail for no charge by using the new app on my phone or iPad, but I can no longer get into AOL by using the sign in screen on my desk top, nor can I read their news feed, etc. because I opted not to pay.

Venezia · ‎03-09-2010

I knew I'd find something about the problem with AOL, if I came on here!

Yes, same thing. Irritating when all I want to do is quickly check my emails before I head out shopping. It will have to wait till later for me.

Sunshine45 · ‎03-09-2010

no problems for me on my laptop. i am on the mid-atlantic east coast.

i am able to view and read my emails.

**********************************************
“When asked if my cup is half-full or half-empty my only response is that I am thankful I have a cup.” – Sam Lefkowitz

Sunshine45 · ‎03-09-2010

@CARMIE wrote:
I have been using AOL for 25 years and have seen many changes. They recently made another change on December 15, 2017, and sent a notification back in November.

You can no longer sign into AOL from your PC using an older version of their program. You now have to download a new app. In addition, you must subscribe and pay a fee, $5 a month, to use other AOL features as well as their desk top programming. They have discontinued AIM too.

i can use my AOL mail for no charge by using the new app on my phone or iPad, but I can no longer get into AOL by using the sign in screen on my desk top, nor can I read their news feed, etc. because I opted not to pay.

@CARMIE

i dont have the aol program downloaded on my laptop. but i do use aol as my homescreen on one of my browsers. i can easily get to my email AND see their newsfeed. i have not paid anything to aol for probably 10+ years now. you can also just go to aol.com and see their news stories and get your email.

**********************************************
“When asked if my cup is half-full or half-empty my only response is that I am thankful I have a cup.” – Sam Lefkowitz

OKPrincess · ‎03-10-2013

No one received notification that there was going to be a change as well as a price hike? AOL may have financial issues.

PinkyPetunia · ‎03-09-2010

Yes I got the blerk error but I tried signing in again and I was able to get into my mail. I hardly use AOL anymore, just a few things that I can use another email addy for.

I am on my laptop now and hardly ever use it for aol. I have the app on my tablets and that works ok. I can live without aol if I have to.