Community Chat

[Goodie2shoes]

I'm waiting for a package shipped to St. Louis from Fontana CA on 12/29 but there is no tracking update since the shipping date was posted. I'm wondering if it's weather related or the fires in Co. I just received a email from QVC noting a shipping delay but no details.  My heart goes out to all of the families in Colorado who lost their homes to the fire.

[Love my grandkids]

@Goodie2shoes  It could be any of those factors or something else they can't control. Hopefully it will make its way to you soon.

[Kachina624]

@Goodie2shoes    There's something wrong with the Q computer.  If you'll go to the Order Status page where payment info is listed, go down about halfway, there will be your tracking number.  Click on it and you'll get tracking. 

[gertrudecloset]

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@Goodie2shoes wrote:

I'm waiting for a package shipped to St. Louis from Fontana CA on 12/29 but there is no tracking update since the shipping date was posted. I'm wondering if it's weather related or the fires in Co. I just received a email from QVC noting a shipping delay but no details.  My heart goes out to all of the families in Colorado who lost their homes to the fire.

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First, is this a QVC item you're talking about?  2.  Didn't know Colorado was having fires (gotta check that out).  If you don't have tracking info, it might mean it hasn't shipped yet. @Goodie2shoes 

[SilleeMee]

I doubt that the fire in Colorado has anything to do with shipping issues. That fire was not in the mainstream of shipping traffic routes or locations.

[hckynutjohn]

@Goodie2shoes 

Don't know about QVC, but my wife got her order from HSN delivered today via FedEx. She said she ordered it on December 28th.

hckynut 

[qvcaddition]

@hckynutjohn 

I find HSN  so much better in all ways.

[Goodie2shoes]

@Kachina624wrote:

There's something wrong with the Q computer.  If you'll go to the Order Status page where payment info is listed, go down about halfway, there will be your tracking number.  Click on it and you'll get tracking. 

Thanks but I had already located the tracking number in the order that's where I noticed no update on the tracking since the ship date of 12/29. 

[Goodie2shoes]

@gertrudeclosetwrote; First, is this a QVC item you're talking about? 2. Didn't know Colorado was having fires (gotta check that out). If you don't have tracking info, it might mean it hasn't shipped yet

Yes it's a QVC order and the ship date of 12/29 is in the tracking info but no further progress update posted after the initial ship date of 12/29.  The tracking only says ship date 12/29.  thanks

[gertrudecloset]

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@Goodie2shoes wrote:

@gertrudeclosetwrote; First, is this a QVC item you're talking about? 2. Didn't know Colorado was having fires (gotta check that out). If you don't have tracking info, it might mean it hasn't shipped yet

Yes it's a QVC order and the ship date of 12/29 is in the tracking info but no further progress update posted after the initial ship date of 12/29.  The tracking only says ship date 12/29.  thanks

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@Goodie2shoes did you check with the mods over in the Customer Care forum?   If it has no tracking info, then it still might not have been shipped yet.  I don't like it when a store ships something to me without giving me information to track my packages.