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Honored Contributor
Posts: 21,733
Registered: ‎03-09-2010

Instacart has a $35 minimum for any delivery. What happens if your order is more than $35 but because of refunds or substitutions during the shopping, it drops below that minimum?

 

I'm starting to use Amazon Fresh quite a bit, and so my Instacart lists are shrinking.


~Who in the world am I? Ah, that's the great puzzle~ Lewis Carroll, Alice in Wonderland
Trusted Contributor
Posts: 1,328
Registered: ‎03-09-2010

My experience has been that as long as your original list meets the $35 minimum, even if there's a substitution or they don't have an item, there's no problem. If a substitution is more or less than the originally requested item they will either refund or add the amount. 

Honored Contributor
Posts: 21,733
Registered: ‎03-09-2010

@K9buddy wrote:

My experience has been that as long as your original list meets the $35 minimum, even if there's a substitution or they don't have an item, there's no problem. If a substitution is more or less than the originally requested item they will either refund or add the amount. 


@K9buddy, thanks so much. I hope that is the case.


~Who in the world am I? Ah, that's the great puzzle~ Lewis Carroll, Alice in Wonderland
Frequent Contributor
Posts: 122
Registered: ‎10-27-2019

@suzyQ3  I agree with the others.  As long as my initial order met the minimum, it didn't make a difference later if there were substitutions or discounts.  I think you'll be ok if that happens to you.  Smiley Happy

Valued Contributor
Posts: 794
Registered: ‎04-20-2020

Re: An Instacart question

[ Edited ]

@suzyQ3 there is an interesting article that Kim Komando just released about Instacart and it is not good.  Please read.  I won't use them.  

Honored Contributor
Posts: 10,867
Registered: ‎03-10-2010

@suzyQ3 

 

What could anyone get at the grocery store for 35 bucks.?   lol !!   Isnt a loaf of bread about that, lol.  Seriously, I dont think it is worth spending around 35 because of the fees. The can add up.   I usually wait, and get everything together.  But i can see if I need one item or something.  But in that  way, I am more than fortunate, as my grand is my personal assistant, lol.  She is out of work, so I am totally taking advantage of the situation.  I pay her of course.  I am so spoiled now I do not know what I will when she goes back to work.

Super Contributor
Posts: 400
Registered: ‎08-30-2011

There is no penalty if the order drops below $35 because of items out of stock.

 

Super Contributor
Posts: 400
Registered: ‎08-30-2011

What is so bad about them?     They have wonderful service in my area and they have very polite and courteous shoppers who really try to please you.  I have had nothing but good experiences with them.  

Valued Contributor
Posts: 794
Registered: ‎04-20-2020

To learn what is going on with Instacart google

 

Instacart and the dark web

 

It is being reported by many different organizations and not just by Kim Komando, I initially heard about this disturbing news as I subscribe to her newsletter.  

 

 

 

 

Honored Contributor
Posts: 9,718
Registered: ‎03-21-2010

Re: An Instacart question

[ Edited ]

@K9buddy wrote:

My experience has been that as long as your original list meets the $35 minimum, even if there's a substitution or they don't have an item, there's no problem. If a substitution is more or less than the originally requested item they will either refund or add the amount. 


Same situation with me.  I started back in May, and I use it every week.  In fact...I like it so much, I will continue to use it pandemic or not.  I'm a member, so delivery is free