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Honored Contributor
Posts: 9,468
Registered: ‎03-16-2010

What's up with no Return labels now ?????

this is the second time lately with no return/receipt included in the bag ,   What's going on ?!   My printer at this time isn't working so I can't just print one out right now either.      I am tired of items showing up not the size that was stated on air .   Now another return.  Almost like they are encouraging us not to return items🤔

Respected Contributor
Posts: 3,458
Registered: ‎06-10-2015

Re: What's up with no Return labels now ?????

I have no idea, but it makes Amazon's return process seem even better. I recently sent back two items I bought in error--I ordered 3 when I meant to get 1 of something. All I had to do was go to a Kohl's or UPS Store with the QR code Amazon generated and emailed me, give the clerk the items, and show the code to her on my phone. She scanned it in after getting the spelling of my last name, and generated a receipt. I had a full refund to an Amazon gift balance (my choice) within an hour. No label, no boxing or bagging, no photocopying anything for my records. Bip bop bang, wonderful! I used UPS because they were closer.

Super Contributor
Posts: 472
Registered: ‎06-21-2010

Re: What's up with no Return labels now ?????

@Kitty Galore  I had the same thing happen. Called Customer Service and the nice lady sent one to me. 

 

I thought they had just missed it with my order. Didn't know this is now the norm.

Trusted Contributor
Posts: 1,656
Registered: ‎06-24-2019

Re: What's up with no Return labels now ?????

did you check under the shipping label.  That is where they have been putting them.  Some people say they are not there but I haven't to return anything but I always look there because I peel those lables off and them them through my shredder.  otherwise email qvcsocialteam@qvc.com give them the specifics and ask them to mail you one.

 

 

Respected Contributor
Posts: 3,608
Registered: ‎03-29-2020

Re: What's up with no Return labels now ?????

with this kind of "customer service", the Q is just circling the drain faster and faster

Respected Contributor
Posts: 4,573
Registered: ‎03-28-2010

Re: What's up with no Return labels now ?????

Happened to me to.  I was able to use my printer, thank goodness.  Sometimes that isn't working right.  Also happened with JCP a couple of months ago, when stores were still closed.  I had to call them and get is sent to me.  That was a pain,

Respected Contributor
Posts: 3,225
Registered: ‎03-16-2010

Re: What's up with no Return labels now ?????

They are not the only ones doing this.

Esteemed Contributor
Posts: 6,527
Registered: ‎03-10-2010

Re: What's up with no Return labels now ?????

For many reasons, I'm finding shopping in general to be a lot less enjoyable.

*********************
Keepin' it real.
Honored Contributor
Posts: 14,000
Registered: ‎03-10-2010

Re: What's up with no Return labels now ?????

Thank goodness I have enough everything to last me the rest of my natural life.  But I keep hitting my head against the wall.

Super Contributor
Posts: 251
Registered: ‎04-05-2017

Re: What's up with no Return labels now ?????

[ Edited ]

@Miss Pepsi wrote:

did you check under the shipping label.  That is where they have been putting them.  Some people say they are not there but I haven't to return anything but I always look there because I peel those lables off and them them through my shredder.  otherwise email qvcsocialteam@qvc.com give them the specifics and ask them to mail you one.

 

 


This is practice for some (or all?) orders that I've been receiving - no packing slip / return label. The Q is finding ways to continually make its shipping worse. With each barrier to make returns more difficult and/or costly, the number of returns go down. Tactical money-making decision. The onus falls on the consumer to have to jump through multiple hurdles. They need to remove the "C" for "convenience" from the company name. SMH.