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01-31-2024 11:14 AM - edited 01-31-2024 11:20 AM
I have used live chat most of the time too as have others here
to communicate with Amazon including instructions to driver where to leave packages or if he is not following the delivery instructions or anything.
Sometimes, if live chat is not being helpful (which also happens sometimes) use that number which yes is very hard to find-I had it saved on my phone but it is also the number that comes up when you search for "phone number for
Amazon ph no
888-280-4331
Live chat really is the best and resolves things quickly and also you can leave a review on the delivery under your account and orders.
01-31-2024 12:57 PM - edited 01-31-2024 12:57 PM
Hi @on the bay I do have the Amazon customer service phone number and will give them a call as soon as I can. When I receive an email from Amazon informing me that my package has arrived I can click on "it was great" or "not so great" and then click on the reasons why. I have done that numerous times. I let them know when my instructions were not followed but nothing changes. I wish I could send them a clip of a driver leaving my packages in the front and blantly lie about it.
01-31-2024 02:27 PM
You guys know everything. Got a live chat person and I think we worked out why this happened, etc. Thanks
01-31-2024 02:43 PM - edited 01-31-2024 02:43 PM
@DrakesMomma I tried using cis@amazon.com. This is the message I received:
"Hello from Amazon,
You've written to an address that does not accept incoming direct e-mails, but we have provided links to help answer some common questions." I won't list the links.
01-31-2024 08:19 PM
Been there, tried all of their little links.
02-01-2024 08:11 AM
I did a live chat with Amazon yesterday. The representative was very helpful and had me send the doorbell camera chip of the driver blatantly ignoring my delivery instructions. They are looking into it.
02-01-2024 01:16 PM
@Boehm Collector wrote:I did a live chat with Amazon yesterday. The representative was very helpful and had me send the doorbell camera chip of the driver blatantly ignoring my delivery instructions. They are looking into it.
Good one!
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