Amazon Review Rejected

Bridgegal · ‎03-09-2010

I recently posted a review on an item I bought via amazon and a 3rd party vendor. I got an email saying it was rejected due to not meeting the parameters of their review process. This was my review. Do you see what's wrong with it because I sure don't :

"Sent the wrong item"

I ordered eye makeup remover and got 'face and eye' remover. They may be the same thing just in different packaging but how would I know. I did contact the company but never heard back from them. It removes mascara OK but there is a bit of a sting/burn when using and I have to go over the lashes many times for it to mostly come off. I might order again, but only if I can be assured that I'll get what I ordered."

World Traveler · ‎02-02-2015

@Bridgegal I don't see any problem with it.

One of my reviews was rejected and all they did was send me a copy of their rules and regulations on writing reviews. It had to do with purchasing toilet paper on Amazon from a third party. I ordered it last July, and my review indicated that I never received it, letting people know there may be a problem if they use that third-party vendor. If I look at my order history, it still shows that it is on its way! ha!

Amazon reimbursed my money.

Suziepeach · ‎03-10-2010

@Bridgegal , I didn't see anything wrong with your review either.

I wrote a review about a string of Halloween lights and got an email from the company saying I'd insulted them with 3 stars and if I'd delete my review they'd issue me a credit.. I ignored that and tossed the worse string of lights ever made- came from a foreign country. I did not delete my review because I told the truth about their horrible product, and I learned my lesson.

Go VOLS
Rocky Top you'll always be home sweet home to me.. Good ole Rocky Top, Rocky Top Tennessee... Rocky Top Tennessee

Marp · ‎03-09-2010

@Bridgegal and @World Traveler , this is just a guess but your comments sound more like they should be part of a rate the vendor review than a product review.

What is good for the goose today will also be good for the gander tomorrow.

JaneMarple · ‎05-23-2011

@Bridgegal wrote:
I recently posted a review on an item I bought via amazon and a 3rd party vendor. I got an email saying it was rejected due to not meeting the parameters of their review process. This was my review. Do you see what's wrong with it because I sure don't :

"Sent the wrong item"

I ordered eye makeup remover and got 'face and eye' remover. They may be the same thing just in different packaging but how would I know. I did contact the company but never heard back from them. It removes mascara OK but there is a bit of a sting/burn when using and I have to go over the lashes many times for it to mostly come off. I might order again, but only if I can be assured that I'll get what I ordered."

Since the review wasn't about the original product ordered, I understand why it was rejected.

You Don't Own Me- Leslie Gore
(You don't Know) How Glad I Am- Nancy Wilson

Venezia · ‎03-09-2010

Well, to be fair, how is the OP supposed to review an item, if she didn't get what she ordered? She says she contacted the vendor and they didn't bother to reply.

She did review the product she got. Frankly, I'd appreciate that kind of review. I'd want to know about the whole experience.

@Bridgegal- Did you contact Amazon directly about the issue? I would.

BTW, I've seen plenty of reviews that criticize the way a vendor fulfilled an order, so I'm not sure how they pick and choose which reviews are acceptable.

"" A little learning is a dangerous thing."-Alexander Pope

Bridgegal · ‎03-09-2010

@Venezia

No. I looked for how to let them know I got the wrong thing and only saw the review and contact the vendor choices, so I did both.

It's not a huge deal, I just wondered what I'd done wrong. I've seen similar reviews on amazon re: people being sent the wrong item. And they took the time to email me about not accepting it but didn't offer to do anything about it.

Bridgegal · ‎03-09-2010

@World Traveler

Yes, that is what they sent me too. I read them and still didn't see why it was rejected.

MezzieStarr · ‎10-28-2012

I sell on Amazon. Your review was rejected because it was "seller feedback" and not a review of a product.

The link for leaving feedback on your experience with the seller:

https://www.amazon.com/feedback

AuntMame · ‎10-16-2010

I've had reviews on Amazon rejected when my review contains a complaint pertaining to Amazon shipping. Received damaged or used item for instance. I rephrase it slightly and resubmit it and it's always been posted. I think it depends upon who is reviewing the reviews.