Community Chat

[beach-mom]

@Sunshine Kate - It happened to me last week. A toy was supposed to be delivered Thursday for a party on Saturday. Plenty of time. Delayed a day. OK. Then - delayed until Sunday. A day late - I'm not happy, but only a day late. It came Tuesday.

What else could it be except staff shortages?   

[occasionalrain]

Amazon Prime is a bargan, with or without overnight/two day delivery.

It's wonderful for those who don't drive, are elderly, disabled, or have small children.

I have never requested overnight or two day delivery, instead choose the delayed delivery to benefit the environment.

You may want to multiply the number of Amazon  deliveries you've had in just a month by $3.50 and compare it to the cost of a Prime membership.

[Sunshine Kate]

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@Pink123 wrote:

@Sunshine Kate  is there anyway you can use instacart in your area?  I find them the best as they have grown over the years.  Yes they started rather clunky like an old rusty car like most start ups, uber, etcetera.  But now they are on it top speed IMO. Very happy.

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I'll have to check out Instacart.  Thanks

[Sunshine Kate]

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@Mz iMac wrote:

@Sunshine Kate  Call Amazon & ask them.

My neck of the woods does not have this issue.  There are no less than 3 Amazon Warehouses near me.  Matter of fact a lot of seniors where I live work at Amazon.

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My first thought was to call Amazon.  The last few times I've needed to call them for something different, it takes so much time to talk to a live agent -- if I can even get to talk to someone. 

It's usually talking to a computer and it does no good.  

[Mz iMac]

@Sunshine Kate  They can call you.  You will be speaking w/a human who lives in the USofA & not an AI.

[jlkz]

@Mz iMac 

Is the Call Me Svc only for Prime ?

what do you mean by " an open line " ?

I just finished up with CS over an ongoing issue that every CS rep said was resolved.  The problem was caused by warehouse confusion twice over " 2 sets of mower blades."  Each time they sent only one set despite the picture and the supporting description.

Sent a lengthy description to Field Quality Assurance so no other customer goes through the nonsense.  The last rep j derstood the issue and she provided me the correct email address for resolving the logistics problem.

[Sooner]

It is such a hot mess I quit orderind anything I can get at Walmart, Target, Costco etc. from them not Amazon.

I also group my Amazon buys into the one Amazon day, hoping I will get them when they are supposed to come.  I see things for next day or two day delivery in the front page, then it jumps to delivery farther way when I go to pay for it.

I'm done with most of Amazon.  We live near a wearhouse and still can't depend on delivery.  

[KailaS]

I live in SE PA.  Every one to two months Amazon deliveries are late by several days.  About ten days ago, three items, promised in two days, were delayed, and then delayed again. At the third delay, I cancelled the items and received a refund.  A delivery in June had a similar delay history. I did not cancel that order, but the items were damaged when they arrived.  

[Catch71]

Last week my printer ran out of ink. I always order it from Amazon as our Staples closed and it said delivery expected in 4 days. It did come in 4 days by UPS.

[Sunshine Kate]

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@Mz iMac wrote:

@Sunshine Kate  They can call you.  You will be speaking w/a human who lives in the USofA & not an AI.

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Thank you so much, will try this.