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Esteemed Contributor
Posts: 6,527
Registered: ‎03-10-2010

Re: Amazon Prime Accused of Cheating Customers With ""Free Shipping"" Claim

About this from the article:

These sellers raise their prices to match or top their competitor’s total price, as items are sorted by price on Amazon's site, Burke alleges in the lawsuit.

They might come up that way, but the potential buyer can sort the items any number of ways...price, most popular, reviews.

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Honored Contributor
Posts: 32,629
Registered: ‎05-10-2010

Re: Amazon Prime Accused of Cheating Customers With ""Free Shipping"" Claim

Oh, please. Everyone knows or should that that "free shipping" means the cost of shipping has been factored into the total price. You can't possible believe that any retailer is going to absorb the shipping costs.

Super Contributor
Posts: 1,315
Registered: ‎09-15-2012

Re: Amazon Prime Accused of Cheating Customers With ""Free Shipping"" Claim

I am a prime member and I'm on the fence on whether or not to keep it after it expires.

Many times Amazon will give you either other vendors or companies that will sell an item cheaper. That's how I became a happy customer of wayfair.com.

Honored Contributor
Posts: 13,953
Registered: ‎03-09-2010

Re: Amazon Prime Accused of Cheating Customers With ""Free Shipping"" Claim

On 3/13/2014 Buck-i-Nana said:

When did buying a Prime Membership alleviate the consumer from doing comparison shopping? Some people just live to file lawsuits!

ITA. I'm starting to wonder who is behind all these recent attacks on Amazon and Costco. It sure looks like sour grapes.

Everyone knows you pay a fee to be a Prime member, $79 and going up $10 apparently. Look up what you want to order on other sites or go to the store and compare.

We order tons of things from Amazon and I'm happy with it. Not only the free shipping, but it saves me time and energy driving to a mall or bookstore.

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Honored Contributor
Posts: 13,953
Registered: ‎03-09-2010

Re: Amazon Prime Accused of Cheating Customers With ""Free Shipping"" Claim

On 3/13/2014 chrystaltree said:

Oh, please. Everyone knows or should that that "free shipping" means the cost of shipping has been factored into the total price. You can't possible believe that any retailer is going to absorb the shipping costs.

No, it does not. Especially for books.

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Honored Contributor
Posts: 13,953
Registered: ‎03-09-2010

Re: Amazon Prime Accused of Cheating Customers With ""Free Shipping"" Claim

On 3/13/2014 MJ 12 said:

ITA with those who said some just like to complain and/or litigate.

Personally I love Amazon, love Prime (even with the recent price increase), the Kindle features, the instant streaming videos, the customer service, all of it.

But no one is forced to buy from them. Comparison shopping is still important.

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Respected Contributor
Posts: 3,958
Registered: ‎09-28-2010

Re: Amazon Prime Accused of Cheating Customers With ""Free Shipping"" Claim

Amazon Prime is not one vendor, it's many participating vendors. Among those participating and those not participating the base price varies, sometimes significantly. I make my choice based on the total price it costs me to get it to my home. If the Prime Vendor price with free shipping is less than a non-Prime Vendors basic price plus their standard (not even 2-day) shipping, then I buy from the Prime Vendor. It's not rocket science.

Trusted Contributor
Posts: 1,919
Registered: ‎08-31-2010

Re: Amazon Prime Accused of Cheating Customers With ""Free Shipping"" Claim

To those defending Amazon, I would recommend doing some research into the many types of algorithms they use. Some are seriously hinky. Two people checking from two different zip codes can get two different prices for the very same item for example.

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Posts: 13,953
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Re: Amazon Prime Accused of Cheating Customers With ""Free Shipping"" Claim

On 3/13/2014 blahblahvampemerblah said:

To those defending Amazon, I would recommend doing some research into the many types of algorithms they use. Some are seriously hinky. Two people checking from two different zip codes can get two different prices for the very same item for example.

Amazon gives specials in different areas at different times of the day. They've been open about that.

A year ago Christmas, I got my daughter a thousand dollar Cannon. We checked several times over a couple of days and pounced when there was about $300 off and tons of free camera accessories thrown in.

It was a good choice, her BF tried it a few days later, got the $300 off but not the freebies.

It's said the prices go down the most very late at night.

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Posts: 1,320
Registered: ‎01-31-2012

Re: Amazon Prime Accused of Cheating Customers With ""Free Shipping"" Claim

On 3/13/2014 blahblahvampemerblah said:

To those defending Amazon, I would recommend doing some research into the many types of algorithms they use. Some are seriously hinky. Two people checking from two different zip codes can get two different prices for the very same item for example.

I frequently find that in local stores too. Store A in city A will have one price for an item but Store B in the same city but different zip code will have another price and Store C in a neighboring city can have a price different from stores A and B.

The was an expose a while back about Internet companies even charging by the way their site is accessed. Apple product users were charged more than PC users.