@Kachina624 wrote:
@Moonchilde @Noel7 @Spurt Walmart has hired people with marginal or no skills living in rural or low income areas and provided them with work and a chance for advancement. What is so objectionable about that? At first they are paid a minimal salary because that's what they're worth as unskilled labor, but many advance to supervisory positions. Nobody ever mentions that. They hire many people with severe physical and developmental disabilitie
If Walmart went out of business today and laid off every worker, the whole world would feel the economic impact, not just from their employees but those of manufacturers of the goods they sell.
@Kachina624
Our grocery store chain, HEB does the same thing regarding people with disabilities and I applaud them whole heartedly for it.
I certainly don't live in a rural area., and these stores are certainly NOT in a low income area either. My objection happens to be my experiences. And some of my customer service experiences happens to do with common courtesy and protocol that should be part of their training.....
INCIDENT #1--I've experienced employees at the checkout, stopping the ringing up of customers and arguing over hours and who should be stocking and who should have cashier duty, She should have gone to a Manager and discussed it with them and let the Manager deal with the issue. And this is not the first time it has happened.
INCIDENT #2--I've had a cute young customer approach the cute young cashier to ask about a price check, and again, only 2 lanes open yet the cashier stops checking people out to help the customer with a price check, meanwhile the rest of us WAIT IN THIS LONG LINE, then to add insult to injury after they've found the price, she returns to the checkout line and she puts him in the front of the line and checks him out first, when the customer ahead of me comments on it and voices her displeasure, the grinning cut in line customer smiles, laughs and says well she took care of me. I did file an online complaint when I got home. .....
INCIDENT #3---A cashier that wanted to be off but had to work voiced his displeasure and took it out on customers with his attitude and rudeness and made his feeling known (maybe he would like to be on an unemployment line instead---he wasn't a young pup either, late 30's/early 40's)
INCIDENT #4--My sister and I were looking at cat window ledges and she was looking for a specific color of carpet so we took it from the bottom and were in the process of putting the rest neatly back in a stack as we had found it---an employee approaches us , you better put that back neatly do you know how long it took me to stock those!!! Is that anyway you talk to a customer even if you might think that.....we were doing the right thing.....really????!!!!!!
And there's more, but I think you get the idea...........Any wonder that Wally World is my last resort!!!! Now I must say I've been to Walmarts in the Hill Country (Fredericksburg and Marble Falls) and I must say the employees, were polite, professional and helpful---guess they teach manners and courtesy in Texas' rural communities!!!
While Walmart employs a lot of people, so did the mom and pop shops and other retailers that Walmart drove out of business, then after the local businesses close in some areas Walmart has pulled out of the area.......leaving these people now with no employment possibilities.............no stores, no goods etc etc now order online or take loooooooooooonnnnng trips to "the big city"...............what about those people......
I can go into Target, Home Goods, Marshalls, Ross why even The Dollar Store, Dollar General, or Family Dollar---and am greeted by polite, professional and helpful employees.....if employees are just walking by and see me searching for soemthing they ask if they can help, the cashiers are friendly and professional...............This is where I PREFER to shop!!!
Just like I've survived without Amazon, it has to be a last resort and something I really really really need before I go to Walmart.......as a customer I'm glad we have the free market system where I have other choices as to where I spend my money........and others can chose where to spend there's too, but there have been other once mighty retailers that are no more---some based on poor decisions made by Executives, some hainging by a thread.....and some went out of business because of poor customer service--where customers got fed up with and stopped frequentig despite their prices.---Kmart comes to mind.........(anyone out there in Texas remember Solo Serve???)...............
I appreciate everyone's patience in letting me express my opinion and giving me a chance to vent---this is a pet peeve of mine. A dear relative worked in retail for many years and I know how hard and how many hours she put in to make her stores a success..........as an employee, Dept Manager, Store Manager, District Manager and a Buyer.................
Animals are reliable, full of love, true in their affections, grateful. Difficult standards for people to live up to.”
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