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Honored Contributor
stevieb
Posts: 68,132
Registered: ‎03-10-2010

Re: 20 minutes later . . . too late to cancel an order

‎07-22-2014 11:51 PM

Issac's stuff processes and ships very quickly. I don't know why but in my experience, it really does.


In my pantry with my cupcakes...
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Super Contributor
madcity411
Posts: 783
Registered: ‎03-09-2010

Re: 20 minutes later . . . too late to cancel an order

‎07-23-2014 12:45 AM

On 7/22/2014 Ford1224 said:
On 7/22/2014 brii said: Did you try calling? CS might be able to cancel for you.

I called CS first and she was the one who initially told me "too late." I even politely argued that I had just ordered it 20 minutes ago, and she said it gets into the system very fast, and it's just too late to stop it. I don't know if I believe that or not.

I will be more careful from now on, especially on the high priced items.

I think they speed up the process on items they are in a hurry to dump! {#emotions_dlg.sneaky}

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Esteemed Contributor
Lindsays Grandma
Posts: 6,672
Registered: ‎03-10-2010

Re: 20 minutes later . . . too late to cancel an order

‎07-23-2014 06:07 AM

That Happened to me recently with ShopHQ. The Customer Service Rep told me it as in processing and the show wasn't even over. She resolved it by telling me that when the order is delivered I should return it and I would not be charged for any shipping fees. She was right, they returned exactly what I paid, no shipping charges.

The moving finger writes; And having writ, Moves on: nor all your Piety nor Wit Shall lure it back to cancel half a Line Nor all your Tears Wash out a Word of it. Omar Khayam
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