How to Track Orders

by Dan McDermott on ‎12-11-2009 05:06 PM

As you place orders or wait for items to arrive, I encourage using Order Status on as your most up-to-date view of delivery updates. In fact, you can see lots of order details right after you complete your order by linking to your receipt or to order status right from the confirmation page. Items shipping UPS offer a tracking number that you can click into to see additional details.

By phone, call our Automated Customer Service line at 800.367.9444 and select the prompt to hear statuses of shipped orders.

Statuses update as soon as your orders reach a new point in the shipping process. When in doubt, rely on the Estimated Delivery Date provided at the time the order is placed.

Happy Shopping,

by north67
on ‎09-26-2015 10:08 PM

 I have received a package sent from QVC Aug 28 from NJ with a tracking number. Item is missing from the envelope. Customer service can not tell me what was delivered. Sender QVC. To Ruth Stauffer-Edmonds. 4002 W State ave. Phoenix Az. 85051 8127.  Tracking number. 9400 1159 0140 6920 1118 24.  Can any one tell me what was in the envelope. 6x 5. Size??  No item or anything in side. States mailed from zip 08831. 


Let's Stay in Touch

* *You're signing up to receive QVC promotional email.
Connect with Us

The scoop on everything Q, from helpful tips to interesting tidbits, questions, answers, and more.

QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites, nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.

© 1995–2016 QVC, Inc. All rights reserved. Trademark Notice

Desktop View Mobile View