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Frequent Contributor
Posts: 94
Registered: ‎05-31-2014

cancelled philosophy auto delivery

I just got notified that my auto delivery on my philosophy seasonal scents was cancelled due to lack of inventory. Has anyone else ever have this happened? I am very disappointed.

Valued Contributor
Posts: 609
Registered: ‎03-09-2010

Re: cancelled philosophy auto delivery

Are you talking about the trio of seasonal shower gels? If so, I just checked my order status and mine shows two more deliveries, one for September 11th and the last one for December 10th.

Frequent Contributor
Posts: 94
Registered: ‎05-31-2014

Re: cancelled philosophy auto delivery

On 8/13/2014 Dell said:

Are you talking about the trio of seasonal shower gels? If so, I just checked my order status and mine shows two more deliveries, one for September 11th and the last one for December 10th.

Yes that is the one.

Valued Contributor
Posts: 609
Registered: ‎03-09-2010

Re: cancelled philosophy auto delivery

Well that is a big disappointment. The fall shipment was supposed to be pumpkin icing, apple cider, and crispy marshmallow bars, and the winter shipment - eggnog, Christmas cookie, and peppermint bark. I will post if I get the e-mail also.

Honored Contributor
Posts: 23,157
Registered: ‎12-07-2012

Re: cancelled philosophy auto delivery

Patti67 had a thread just recently saying that on FB Philosophy said these three scents would be a fall trio. Dell, you and I posted on that thread.
Trusted Contributor
Posts: 1,606
Registered: ‎08-11-2012

Re: cancelled philosophy auto delivery

The ""lack of inventory"" doesn't make sense. They know ahead of time how many AD orders were placed. If they didn't think they could fulfill all of them then they shouldn't have been accepted.

I had a similar problem with a Jose Maran AD. QVC just ""skipped"" the 2 of 4 shipments. And of course that was the shipment I really wanted as it had the Whipped Vanilla Bean body butter.

Honored Contributor
Posts: 23,157
Registered: ‎12-07-2012

Re: cancelled philosophy auto delivery

On 8/13/2014 Vickie00 said:

The ""lack of inventory"" doesn't make sense. They know ahead of time how many AD orders were placed. If they didn't think they could fulfill all of them then they shouldn't have been accepted.

I had a similar problem with a Jose Maran AD. QVC just ""skipped"" the 2 of 4 shipments. And of course that was the shipment I really wanted as it had the Whipped Vanilla Bean body butter.

Josie was showing that Vanilla Bean body butter last night on Tuesday Night Beauty. It is in a set with several other products.
Honored Contributor
Posts: 16,566
Registered: ‎04-04-2014

Re: cancelled philosophy auto delivery

isn't that the whole point of auto delivery? You reserve it in case they run out?someone is really dropping the ball
Frequent Contributor
Posts: 94
Registered: ‎05-31-2014

Re: cancelled philosophy auto delivery

On 8/13/2014 Andreatoo said: isn't that the whole point of auto delivery? You reserve it in case they run out?someone is really dropping the ball

That's what I thought. This has never happened to me before, and I have several auto deliveries. It really makes me think twice about doing this again with QVC. Besides I can get a better deal ordering direct from philosophy's website

Trusted Contributor
Posts: 1,606
Registered: ‎08-11-2012

Re: cancelled philosophy auto delivery

On 8/13/2014 Tissyanne said:
On 8/13/2014 Vickie00 said:

The ""lack of inventory"" doesn't make sense. They know ahead of time how many AD orders were placed. If they didn't think they could fulfill all of them then they shouldn't have been accepted.

I had a similar problem with a Jose Maran AD. QVC just ""skipped"" the 2 of 4 shipments. And of course that was the shipment I really wanted as it had the Whipped Vanilla Bean body butter.

Josie was showing that Vanilla Bean body butter last night on Tuesday Night Beauty. It is in a set with several other products.

Thanks. I did see online a set that had it.