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08-29-2015 12:13 AM
I had to call the order in, I got a message saying that item couldn't be ordered online...that's a strange way to launch a new product, really strange.
08-29-2015 12:16 AM
what perfume set are you referring to? Did you ask CS when you placed your phone order?
08-29-2015 12:18 AM
Sara Horowitz launch A270939
08-29-2015 12:18 AM
Maybe it couldn't be shipped to certain states? Scrap that idea, because they know what state you are in, right?
08-29-2015 12:18 AM
and customer service had no clue what I was talking about...two different reps were like Whaat?
08-29-2015 12:22 AM
I don't know if this is what happened, but in the past if an item number is typed in wrong, the message comes up that the item cannot be ordered on-line and to call customer service. I just checked that item number and I would be able to order on-line.
08-29-2015 12:35 AM
That is very strange, I added it to my cart right off the page it was on, and it would not add to my cart, I thought maybe it was sold out already, then that message came up about the need to call in, some sort of glitch obviously.
08-29-2015 12:36 AM
yep, they do...Q card.
08-29-2015 12:41 AM
@oceantown wrote:I don't know if this is what happened, but in the past if an item number is typed in wrong, the message comes up that the item cannot be ordered on-line and to call customer service. I just checked that item number and I would be able to order on-line.
Same here
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