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Respected Contributor
Posts: 2,522
Registered: ‎11-20-2013

Re: Why the extra page to get to the forums?

On 3/6/2014 KateChopin said:
On 3/4/2014 voyager1980 said:
On 3/4/2014 dooBdoo said:
On 3/4/2014 jump4joy said:
On 3/4/2014 skyblue said: QVC, please note: This is NOT an improvement! FAILURE!
Absolute failure .. So annoying. Glad to know it is a Qvc issue and not my computer!

Hi, jump4joy! What a great nickname!Smile

As I said, it's not the QVC site alone causing whatever problems some posters are seeing. It's not happening to all of us. So, it's most likely the combination of your browser (Firefox, Internet Explorer, Chrome, Safari, etc.) and the changes to the QVC.com website. (You also should always check to be sure the operating system software on your computer is current.)

Be sure you've updated your browser to the most current version. Also, delete cookies and website data, quit/closeout the browser and relaunch it.

I hope that's helpful.Smile

Wasting your breath Doob. They'd rather complain lol Theyll figure it out.

Nope---it is the site...has been doing it for two days... we are not all the dufuses you seem to think we are...has been doing it for two days.

{#emotions_dlg.lol} Haven't heard that word in a while ... great use here btw. made me laugh

Super Contributor
Posts: 990
Registered: ‎10-01-2010

Re: Why the extra page to get to the forums?

I get so tired of signing in every time I move! I sign in to see my order status, then sign in to check out, then sign in again to check my account!
Super Contributor
Posts: 990
Registered: ‎10-01-2010

Re: Why the extra page to get to the forums?

On 3/6/2014 skuggles said:
On 3/6/2014 KateChopin said:
On 3/4/2014 voyager1980 said:
On 3/4/2014 dooBdoo said:
On 3/4/2014 jump4joy said:
On 3/4/2014 skyblue said: QVC, please note: This is NOT an improvement! FAILURE!
Absolute failure .. So annoying. Glad to know it is a Qvc issue and not my computer!

Hi, jump4joy! What a great nickname!Smile

As I said, it's not the QVC site alone causing whatever problems some posters are seeing. It's not happening to all of us. So, it's most likely the combination of your browser (Firefox, Internet Explorer, Chrome, Safari, etc.) and the changes to the QVC.com website. (You also should always check to be sure the operating system software on your computer is current.)

Be sure you've updated your browser to the most current version. Also, delete cookies and website data, quit/closeout the browser and relaunch it.

I hope that's helpful.Smile

Wasting your breath Doob. They'd rather complain lol Theyll figure it out.

Nope---it is the site...has been doing it for two days... we are not all the dufuses you seem to think we are...has been doing it for two days.

{#emotions_dlg.lol} Haven't heard that word in a while ... great use here btw. made me laugh

Rather complain? Sorry, but that tired clear your cache & cookies BS is not the case here! I thought it was Safari on my iPad, but it's also happening on my desktop and on my laptop! It QVC, not us!
Esteemed Contributor
Posts: 6,889
Registered: ‎03-13-2010

Re: Why the extra page to get to the forums?

On 3/6/2014 PKB said:
On 3/6/2014 skuggles said:
On 3/6/2014 KateChopin said:
On 3/4/2014 voyager1980 said:
On 3/4/2014 dooBdoo said:
On 3/4/2014 jump4joy said:
On 3/4/2014 skyblue said: QVC, please note: This is NOT an improvement! FAILURE!
Absolute failure .. So annoying. Glad to know it is a Qvc issue and not my computer!

Hi, jump4joy! What a great nickname!Smile

As I said, it's not the QVC site alone causing whatever problems some posters are seeing. It's not happening to all of us. So, it's most likely the combination of your browser (Firefox, Internet Explorer, Chrome, Safari, etc.) and the changes to the QVC.com website. (You also should always check to be sure the operating system software on your computer is current.)

Be sure you've updated your browser to the most current version. Also, delete cookies and website data, quit/closeout the browser and relaunch it.

I hope that's helpful.Smile

Wasting your breath Doob. They'd rather complain lol Theyll figure it out.

Nope---it is the site...has been doing it for two days... we are not all the dufuses you seem to think we are...has been doing it for two days.

{#emotions_dlg.lol} Haven't heard that word in a while ... great use here btw. made me laugh

Rather complain? Sorry, but that tired clear your cache & cookies BS is not the case here! I thought it was Safari on my iPad, but it's also happening on my desktop and on my laptop! It QVC, not us!

I agree! It takes me to a page with brand-new options that I never saw before - no matter what browser I use.

And someone above said that passwords are mandatory now, but they aren't. I've don't have one, and have never been told to create one. I signed in and out a few times just now to see if I could prompt a request of that type, but it still lets me sign in with my PIN. Kiss

Honored Contributor
Posts: 36,947
Registered: ‎03-10-2010

Re: Why the extra page to get to the forums?

I will almost guarantee it is something to do with site security and all the hacking that companies have been experiencing. Maybe Q has been hacked and they are taking steps before announcing it. . .

Esteemed Contributor
Posts: 5,389
Registered: ‎07-17-2010

Re: Why the extra page to get to the forums?

Yes.

We are being forced to ""run a gauntlet"" to find the boards...and--I fear--it will only become more challenging with time.

Only the strong shall survive.



"Heartburn Can Cause Cancer" -- www.ecan.org
Trusted Contributor
Posts: 1,619
Registered: ‎03-09-2010

Re: Why the extra page to get to the forums?

The page is working fine for me, but I hate the extra page.

It's just an annoyance that I can do without on here.

New Contributor
Posts: 2
Registered: ‎03-07-2014

Re: Why the extra page to get to the forums?

On 3/5/2014 TY said: QVC has had a soft rollout of their new login changes where you now have to create a password to sign in and yesterday they are starting to make the password change mandatory, i.e. you are being sent to the page to create a new password if you are still logging in with a 4 digit pin. I did notice that the site was very slow yesterday likely due to the new changes.

TY, I am new to QVC forums, so I am not sure what the rules are but you replied on a post back in 2011 that I wanted to talk to you about.

Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: Why the extra page to get to the forums?

On 3/5/2014 TY said: QVC has had a soft rollout of their new login changes where you now have to create a password to sign in and yesterday they are starting to make the password change mandatory, i.e. you are being sent to the page to create a new password if you are still logging in with a 4 digit pin. I did notice that the site was very slow yesterday likely due to the new changes.

TY, You're probably right about that. I added the password back on the 25th when I became aware of the option. Add to that, I delete cookies and website data and relaunch the browser at least once a day.

I'm not being directed to any other page, and I'm not having the problem with emoticons others have reported. (I've tried Firefox, Safari and Chrome and they're all working fine on my iMac -- I never use IE, though, so someone else would have to speak to that one.)

However: We shouldn't have to delete cookies so frequently just to get this website to work properly. I've complained to QVC about this, but I don't have any confidence they'll make the site more user-friendly. Every time they change the software, they seem to be content to wait it out while their users figure out how to fix their own problems. Very unprofessional of QVC.

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Esteemed Contributor
Posts: 5,901
Registered: ‎03-10-2010

Re: Why the extra page to get to the forums?

On 3/7/2014 peetypie said:
On 3/5/2014 TY said: QVC has had a soft rollout of their new login changes where you now have to create a password to sign in and yesterday they are starting to make the password change mandatory, i.e. you are being sent to the page to create a new password if you are still logging in with a 4 digit pin. I did notice that the site was very slow yesterday likely due to the new changes.

TY, I am new to QVC forums, so I am not sure what the rules are but you replied on a post back in 2011 that I wanted to talk to you about.

Sure, what did you want to ask me?