Beauty

[FLsunlover]

On 8/1/2014 KJPA said:

On 8/1/2014 jurby said:

On 8/1/2014 KJPA said: I think Sephora is also an authorized retailer but their stock is super limited.

this is because Sephora's supply comes from Guthy Renker.

Really? I know they sell the same formulas but I thought Sephora got it from Chaz directly. That's a big surprise that Sephora would buy from GR.

Why wouldn't they buy from GR? GR is probably the biggest distributor of Wen that is capable of handling that type of distribution. There is nothing wrong with the GR version of Wen.

[HappyDaze]

You can tell where it comes from on the label- it will either say Gunthy renker or Chazdean.com in fine print I think on the back label. Sephora's version is from Gunthy renker.

[WenGirl42]

On 8/5/2014 FLsunlover said:

On 8/1/2014 terrier3 said:

On 8/1/2014 jurby said:

@terrier3 - the issue is that Wen products have been tampered with before (like when someone on Ebay was selling some fake Winter Vanilla Mint cleansing conditioner a year or 2 ago and had put toothpaste in it for the mint part) and resold as if they were new. the problem with the Wen packaging is that it's not very well safety sealed and can be easily opened, tampered with, re-closed and resold as if it hadn't been opened. since Nordstrom isn't an official seller of Wen you have to wonder where they've gotten the Wen products from.

In regards to Chaz not allowing his products to be sold anywhere if they were not top quality: that goes out the window once somebody has the product in his/her possession as Chaz has zero control of what that person does with his product. It's like you buying a gift for someone, giving it to them and then they turn around and decide to sell it on Ebay for a profit. You have no control of what that person does as the item is not in your possession anymore.

But Nordstrom's is a name known for their excellent customer service and quality of products.

BTW - why doesn't Chaz make the product tamperproof? Again, he uses only the purest and finest products - why doesn't he make sure the integrity of his items is maintained no matter were it is purchased.

I agree that I would never buy product missing the safety seal - but if he doesn't have an adequate seal, how do we know that QVC isn't re-selling returns too?

Both the GR and QVC version both come sealed. QVC has a seal under the cap and GR version has the entire bottle shrink wrapped in plastic.

That's true for the CCs. Not all the products. But I can't really fault Chaz for not wanting to make it easier for other places to sell his products without his authorization

[beachbird]

On 8/1/2014 jurby said:

The only official suppliers of Wen are QVC, Guthy Renker, and Chaz's salon/website. If you find Wen product somewhere else, guaranteed it's a second-hand seller. You should be very careful about buying from second-hand sellers as you don't know whether the product has been tampered with or are fake. Buyer beware!

Nordstrom Rack sent me an email that states they are an authorized seller in response to an inquiry I had made.

[KJPA]

On 8/5/2014 beachbird said:

On 8/1/2014 jurby said:

The only official suppliers of Wen are QVC, Guthy Renker, and Chaz's salon/website. If you find Wen product somewhere else, guaranteed it's a second-hand seller. You should be very careful about buying from second-hand sellers as you don't know whether the product has been tampered with or are fake. Buyer beware!

Nordstrom Rack sent me an email that states they are an authorized seller in response to an inquiry I had made.

Nope. Call Chaz Dean Salon. This was product that was not intended for resale.

ETA - I'm not saying Nordstrom's can't legally sell this. I'm just saying they are not "authorized sellers."

[KJPA]

On 8/5/2014 FLsunlover said:

On 8/1/2014 KJPA said:

On 8/1/2014 jurby said:

On 8/1/2014 KJPA said: I think Sephora is also an authorized retailer but their stock is super limited.

this is because Sephora's supply comes from Guthy Renker.

Really? I know they sell the same formulas but I thought Sephora got it from Chaz directly. That's a big surprise that Sephora would buy from GR.

Why wouldn't they buy from GR? GR is probably the biggest distributor of Wen that is capable of handling that type of distribution. There is nothing wrong with the GR version of Wen.

FLSunlover, please, I did not say anything is wrong with GR products. I said I couldn't believe Sephora buys from them. I would have thought Sephora was a big enough player to buy directly from the source. Simply about logistics and inventory, etc. This was nothing to do with which is better.