Beauty

[KathyPet]

SO I guess that absolutely no negative comments concerning WEN even for product delivery are allowed to be published?  ANd it wasn't even put in the WEN forum but in the more general Beauty forum.  QUite a tough bunch these wenners.

[AmericanBulldogMom]

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@Home Shopaholic wrote:

Dear @AmericanBulldogMom,

If your comment was made to make me feel unimportant, you succeeded! Just because I am a new contributor does not mean that I am new to QVC. I have been shopping with QVC for about eight years and have been purchasing WEN products through QVC for about five of those years, ordering two to four times per year.

Up until my last three orders, I didn't have any problems either. The 32 oz. Pink Jasmine  Peony cleansing conditioner was the first product that was not shipped to me on auto-delivery due to (according to QVC CS) the vendor no longer supplying that product. I now have two subsequent auto-delivery orders that are not being filled on time for similar reasons. I was trying to find some suggestions as to how to rectify this situation as I had exhausted every way I could think of.

So, if you chose to "not engage" because I am allegedly a newbie, and not worth your time or effort, I suppose I should thank you because I probably would not have wanted any of your advice. I was looking for help, not hurt. So, thanks!

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Did I comment to make you feel unimportant or bc you are a newbie? Nope. I did not engage bc both you and the other poster who blame Chaz for your  Wen AD issues fit the usual pattern we see -  someone suddenly shows up here,  it’s only their 1st or 2nd post and has complaints against Chaz/Wen. It’s so annoyingly and predictably common that you learn to not even engage - as I posted. Those wenners who have been here long enough know exactly what I am saying and why I said it.  Fyi: Wen AD issues are QVC’s fault, not Chaz’. If you are truly a Wen user and lover then you should go and visit the Wen board. 

[kcladyz]

How about posting in the WEN forum 

[ANewHue]

Sorry to hear this is happening.  I have never had a problem with any of my Wen auto deliveries.  I purchase multiple TSV's on AD 3 times a year since the WEN TSV started years ago and have never encountered a problem.

[Sister Barbara]

I'm on AD for the WEN finishing spray, and the delivery date has been changed four times so far.  There must be a problem getting that particular product.

[Drythe]

My WEN, including the finishing spray comes right along as scheduled.

I do agree that Chaz should not supply product until Q provides an invoice for it.  Would any business person?  I know I don't.