Ulta Shoppers

Shelbelle · ‎03-09-2010

Today only, July 9. Top Cashback has 20% back.

Nonametoday · ‎03-09-2010

@Shelbelle wrote:
Today only, July 9. Top Cashback has 20% back.

Don't like shopping there. The customer service is zero and the people who work in mine are arrogant and act as if they don't care about your business. I would shop at Sephora if we had one. As well, I bought Lancome mascara at Ulta twice to keep from driving to another city to buy it, and it was dried up as if it had been on the shelves for a long period of time and after you open it, they are not willing to refund your money or allow you to get a new one.

Shelbelle · ‎03-09-2010

I shop occassionally at Ulta, but only online, we have one a few blocks from my house and a Sephora in the area too.

Icegoddess · ‎03-19-2010

I've had no problems with my local Ulta I returned a CurlSmith hair product after just one use and they refunded me. I never return things, but did this time. I was more mad at myself for talking myself out of another CS product which turned out to be the one I should've gotten in the first place. They always seem ready to help if I need it. Usually I don't.

I used to use Lancome mascaras, but when two in a row had the inner part come out with the brush I decided no more. I don't think it necessarilty affected the product since the inner tube is where the product is. The outer tube is just for looks. But, I'm not spending that much on a product just to have the packaging come apart on me.

I did take advantage of this offer. There was a hair product I really wanted to try and it just dropped this week. I was actually surprised it said I could pick it up in-store, but I chose to have it shipped since they are having free shipping during their sale. Thanks @Shelbelle .

Tori3569 · ‎06-27-2010

Weird. When I logged onto TCB, the 20% says it's only for your first purchase. Not sure if that means ever or for this promo.

Icegoddess · ‎03-19-2010

@Tori3569 wrote:
Weird. When I logged onto TCB, the 20% says it's only for your first purchase. Not sure if that means ever or for this promo.

@Tori3569 "*Your first transaction on 7/9/2025 will track at 20%. Any others will update to 15%. "

San Antonio Gal · ‎05-18-2017

@Nonametoday wrote:
@Shelbelle wrote:
Today only, July 9. Top Cashback has 20% back.
@Shelbelle
Don't like shopping there. The customer service is zero and the people who work in mine are arrogant and act as if they don't care about your business. I would shop at Sephora if we had one. As well, I bought Lancome mascara at Ulta twice to keep from driving to another city to buy it, and it was dried up as if it had been on the shelves for a long period of time and after you open it, they are not willing to refund your money or allow you to get a new one.

@Nonametoday - Why not just order online to avoid arrogant sales people? No need to drive to another city too.

Nonametoday · ‎03-09-2010

@San Antonio Gal wrote:
@Nonametoday wrote:
@Shelbelle wrote:
Today only, July 9. Top Cashback has 20% back.
@Shelbelle
Don't like shopping there. The customer service is zero and the people who work in mine are arrogant and act as if they don't care about your business. I would shop at Sephora if we had one. As well, I bought Lancome mascara at Ulta twice to keep from driving to another city to buy it, and it was dried up as if it had been on the shelves for a long period of time and after you open it, they are not willing to refund your money or allow you to get a new one.
@Nonametoday - Why not just order online to avoid arrogant sales people? No need to drive to another city too.

@San Antonio Gal

I did that once with Dillard's and got old mascara but if I get it at Dillard's and I find at the checkout that it is dried up, they will take it back or refund my money if they don't have a fresh one.

Jacie · ‎01-09-2011

I shop at Ulta both on-line and when I go "into the valley" 35 miles away. I haven't had in-store problems, but have noticed their shipping is getting nearly as slow as QVC! They used to be super fast, not lately!

"Cats are poetry in motion. Dogs are gibberish in neutral." -Garfield

JudyL · ‎07-11-2010

I go shopping at an ULTA not far from me and have no issues with customer service. Always enjoy going into the store. I do buy online quite a bit too but only because it's easy.