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‎10-18-2017 01:26 AM
All stores today have video cameras which record all transactions that occur. This is to assist law enforcement in the event of a robbery or a fraudulent use of a credit card. If someone used your points in a store there is a record of the transaction. I would insist that ULTA show proof that it was you who used those points or reimburse your account with them. DOes seem a bit bizarre that someone has enough skills to hack into the Ulta system and then uses those skills to steal your points.
‎10-18-2017 01:37 AM
Do you all have proof it was hacked? It wasn't even on the news. I never leave credit card information on their site anyway. If they want my points so be it.
‎10-18-2017 02:32 AM
@Blingqueen023 wrote:Do you all have proof it was hacked? It wasn't even on the news.
@Blingqueen023 Neither was the Equifax hack, until months later.
‎10-18-2017 03:08 AM
@mistriTsquirrel wrote:
@Blingqueen023 wrote:Do you all have proof it was hacked? It wasn't even on the news.
@Blingqueen023 Neither was the Equifax hack, until months later.
@mistriTsquirrel That's true, but if I worried about Equifax every day I may not see my next birthday. I can't change what happened there but I won't let it take years off my life from worrying about it. The only thing Ulta has on me is my address and phone number.
‎10-18-2017 03:24 AM
@Blingqueen023 wrote:
@mistriTsquirrel wrote:
@Blingqueen023 wrote:Do you all have proof it was hacked? It wasn't even on the news.
@Blingqueen023 Neither was the Equifax hack, until months later.
@mistriTsquirrel That's true, but if I worried about Equifax every day I may not see my next birthday. I can't change what happened there but I won't let it take years off my life from worrying about it. The only thing Ulta has on me is my address and phone number.
@Blingqueen023 I don't think anyone here is suggesting that you should worry about Equifax every day.
Personally, I want to know if someone has my info. That way I can determine whether or not I have to do anything. So it irritates me when companies are deceptive after these things happen.
‎10-18-2017 03:31 AM
@mistriTsquirrel wrote:
@Blingqueen023 wrote:
@mistriTsquirrel wrote:
@Blingqueen023 wrote:Do you all have proof it was hacked? It wasn't even on the news.
@Blingqueen023 Neither was the Equifax hack, until months later.
@mistriTsquirrel That's true, but if I worried about Equifax every day I may not see my next birthday. I can't change what happened there but I won't let it take years off my life from worrying about it. The only thing Ulta has on me is my address and phone number.
@Blingqueen023 I don't think anyone here is suggesting that you should worry about Equifax every day.
Personally, I want to know if someone has my info. That way I can determine whether or not I have to do anything. So it irritates me when companies are deceptive after these things happen.
@mistriTsquirrel It irritates me also about these companies that get hacked. I can't change the outcome of it. After going to sleep thinking you're healthy and waking up with a lymphoma in your face, my outlook on life has totally changed. Actually, my entire life changed after that. I have to worry about me for a change. I'm happy to say the lymphoma is gone, but it sure wakes you up on your future. That's for sure. I do have to say that Ulta is a good company because I haven't placed an order from them in over a year due to no hair from chemo. They sent me an email with a 15 dollar off coupon to start ordering with them again. Now that I have my hair back finally, I took advantage of it and ordered shampoo, lol
‎10-18-2017 04:52 AM - edited ‎10-18-2017 05:50 AM
@Blingqueen023 wrote:
@mistriTsquirrel wrote:
@Blingqueen023 wrote:
@mistriTsquirrel wrote:
@Blingqueen023 wrote:Do you all have proof it was hacked? It wasn't even on the news.
@Blingqueen023 Neither was the Equifax hack, until months later.
@mistriTsquirrel That's true, but if I worried about Equifax every day I may not see my next birthday. I can't change what happened there but I won't let it take years off my life from worrying about it. The only thing Ulta has on me is my address and phone number.
@Blingqueen023 I don't think anyone here is suggesting that you should worry about Equifax every day.
Personally, I want to know if someone has my info. That way I can determine whether or not I have to do anything. So it irritates me when companies are deceptive after these things happen.
@mistriTsquirrel It irritates me also about these companies that get hacked. I can't change the outcome of it. After going to sleep thinking you're healthy and waking up with a lymphoma in your face, my outlook on life has totally changed. Actually, my entire life changed after that. I have to worry about me for a change. I'm happy to say the lymphoma is gone, but it sure wakes you up on your future. That's for sure. I do have to say that Ulta is a good company because I haven't placed an order from them in over a year due to no hair from chemo. They sent me an email with a 15 dollar off coupon to start ordering with them again. Now that I have my hair back finally, I took advantage of it and ordered shampoo, lol
I'm glad you are doing well, @Blingqueen023. I agree that there is no sense in worrying about what we can't change. I do like to know about things I can change though.
I like Ulta because they don't just have high-end. I can get Nyx and other less expensive brands. I have been ill myself, and going to Ulta and getting new eyeshadow was a nice pick-me-up. You know how it is...you kind of lose track of who you are, because you can't do all the things you used to, you look different and you don't feel the same. So it's nice to put makeup on or do some other thing that makes you look or feel more like your old self again.
I hope you enjoy your "new" hair in good health!! It must feel good to see that hair growing in, and to be able to spend more time living and less time sitting in doctors' offices and hospitals. ![]()
‎10-18-2017 08:08 AM
@mistriTsquirrel wrote:
@Blingqueen023 wrote:
@mistriTsquirrel wrote:
@Blingqueen023 wrote:
@mistriTsquirrel wrote:
@Blingqueen023 wrote:Do you all have proof it was hacked? It wasn't even on the news.
@Blingqueen023 Neither was the Equifax hack, until months later.
@mistriTsquirrel That's true, but if I worried about Equifax every day I may not see my next birthday. I can't change what happened there but I won't let it take years off my life from worrying about it. The only thing Ulta has on me is my address and phone number.
@Blingqueen023 I don't think anyone here is suggesting that you should worry about Equifax every day.
Personally, I want to know if someone has my info. That way I can determine whether or not I have to do anything. So it irritates me when companies are deceptive after these things happen.
@mistriTsquirrel It irritates me also about these companies that get hacked. I can't change the outcome of it. After going to sleep thinking you're healthy and waking up with a lymphoma in your face, my outlook on life has totally changed. Actually, my entire life changed after that. I have to worry about me for a change. I'm happy to say the lymphoma is gone, but it sure wakes you up on your future. That's for sure. I do have to say that Ulta is a good company because I haven't placed an order from them in over a year due to no hair from chemo. They sent me an email with a 15 dollar off coupon to start ordering with them again. Now that I have my hair back finally, I took advantage of it and ordered shampoo, lol
I'm glad you are doing well, @Blingqueen023. I agree that there is no sense in worrying about what we can't change. I do like to know about things I can change though.
I like Ulta because they don't just have high-end. I can get Nyx and other less expensive brands. I have been ill myself, and going to Ulta and getting new eyeshadow was a nice pick-me-up. You know how it is...you kind of lose track of who you are, because you can't do all the things you used to, you look different and you don't feel the same. So it's nice to put makeup on or do some other thing that makes you look or feel more like your old self again.
I hope you enjoy your "new" hair in good health!! It must feel good to see that hair growing in, and to be able to spend more time living and less time sitting in doctors' offices and hospitals.
@mistriTsquirrel Thank you so much! I sure hope you're doing well also. This getting sick stuff if for the birds. I do have to say I like my hair better now then before the chemo. It's come back in nice and sort of thicker then before. I've kept it short because I got really spoiled about not not having to use a blow dryer anymore and stand in front of a mirror for a half hour doing my hair. I can just let it air dry and run Redken Rewind thorugh it to lift and texturize it. Take seconds. That's great for me when I have to leave for work in the mornings. Makes it so much easier.
I hope you continue to do well and improve. Glad you're happy with Ulta also. I like ordering through them so much better then Sephora. As you said Ulta has such a wide variety of items at all price points. Enjoy the day today and the rest of the week.
‎10-18-2017 08:53 AM
That really stinks. They should have given you the 20% coupon that's out now. You're platinum status, so it's not as though they're just giving it to you for free. I hear you about wanting to get holiday gifts with that.
Good luck - hope you get some resolution.
‎10-18-2017 10:11 AM
@Katcat1 wrote:@zgirl, Call and ask for a manager. This is one thing I do that you may want to do if you are not doing - don't leave any credit card nos. on file (even though the numbers are block out except the last 4). I don't want anyone holding my card numbers.. So sorry that happened to you -- it's a pain.
@Katcat1, how do you have a company NOT keep your credit card number in their computer?
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