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Valued Contributor
Posts: 517
Registered: ‎03-09-2010
walkers, I totally agree with your post. That was the worst presentation since Lisa & Leslie debuted the Bare Minerals liquid foundation! LOL! Indeed, it was baffling how poor prepared QVC and Tria were with a lot of money on the line. I purchased the Tria based on my own research and reviews from users who successfully treated the issues I am bothered by. I also sent an email to Q regarding the change in the extended return date. On the product page it had been listed as 120 days, and then changed to 90 days. The 120 days certainly factored into my decision to purchase, and in my opinion, Q should have stood behind that. Q's position is it was a mistake and I could cancel. Q used to be a better company, and I used to watch and buy much more from them. Oh, well. I will have no qualms about returning it if it does not meet my treatment goals,
Respected Contributor
Posts: 4,997
Registered: ‎03-12-2010
On 3/29/2014 wackers said:

I caught the final presentation on tonight with Lisa and again, I was just baffled on how vague they both were when they were addressing what it will do on the rest of the face (excluding the eyes where they definitely made definitive claims) Both talked about texture and radiance (not wrinkles or fine lines) but somehow I think those ordering it are sure expecting a whole lot more than just improved texture and radiance.

I seriously hope for those who did make the investment that this Tria performs far better on the remaining parts of the face than the elusive comments implied. I just don't get why they seemed to alter expectations after discussing the eye area. And it was so obvious. Think I caught at least 3 or 4 presentations throughout the day and it was the same every time.

One would think if it can make that much difference in the eye area then it also can for the rest of the face yet the terminology distinctly changed when referencing the remainder of the face by both the vendor and the hosts. Very confusing as I really didn't know, if I bought it, what I should expect from this Tria.

I am the OP. I caught almost all of the initial presentation and some of the final one. The final one was not GREAT, but it was light years BETTER than the first one. Either they read this thread or figured out themselves they needed to improve it.

I think they are being extra careful on what the FDA has allowed them to say. I still think more explanation of fractional laser and better photos were needed. There are some remarkable photos if you just do a google search. Yes, they are physician office photos, but they give you a better idea.

Hyacinth Smile

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Super Contributor
Posts: 4,655
Registered: ‎10-19-2013
On 3/29/2014 hyacinth003 said:
On 3/29/2014 wackers said:

I caught the final presentation on tonight with Lisa and again, I was just baffled on how vague they both were when they were addressing what it will do on the rest of the face (excluding the eyes where they definitely made definitive claims) Both talked about texture and radiance (not wrinkles or fine lines) but somehow I think those ordering it are sure expecting a whole lot more than just improved texture and radiance.

I seriously hope for those who did make the investment that this Tria performs far better on the remaining parts of the face than the elusive comments implied. I just don't get why they seemed to alter expectations after discussing the eye area. And it was so obvious. Think I caught at least 3 or 4 presentations throughout the day and it was the same every time.

One would think if it can make that much difference in the eye area then it also can for the rest of the face yet the terminology distinctly changed when referencing the remainder of the face by both the vendor and the hosts. Very confusing as I really didn't know, if I bought it, what I should expect from this Tria.

I am the OP. I caught almost all of the initial presentation and some of the final one. The final one was not GREAT, but it was light years BETTER than the first one. Either they read this thread or figured out themselves they needed to improve it.

I think they are being extra careful on what the FDA has allowed them to say. I still think more explanation of fractional laser and better photos were needed. There are some remarkable photos if you just do a google search. Yes, they are physician office photos, but they give you a better idea.

Hyacinth Smile

Agree, the last was far better than the launch. I keep saying that if I hadn't done resarch and read reviews and already decided I was going to give it a go, I wouldn't have even been tempted by that initial presentation and those "huh?" before and after pics.

The pics on the Tria Beauty site are far better. I think they're the same people, the same photos, but for some reason they really looked so UNDERwhelming on TV.

I'm surprised anybody bought this if they'd only seen the show. There are reports/reviews of improvements in areas that they couldn't mention on air (that pesky FDA!). Too bad, because there are so many happy users out there. Well, the word will spread. I hate that someone might not try something if there's a possibility they would be really happy with the results, just based on a lackluster presentation.

I was going to say the Q (and Tria) kind of dropped the ball on this one, but they sold out over 10,000 units. Apparently everybody doesn't think like I do -- is that possible? :-)

Super Contributor
Posts: 514
Registered: ‎03-10-2010
On 3/28/2014 Bikkie said:

Did the Tria vendor ever present anything else on QVC? She looks so familiar.

She is a professional Infomercial presenter..

She also sells a unit that looks like a George Forman's grill....

Super Contributor
Posts: 257
Registered: ‎03-23-2010

Here is Canada's version of the TRIA presentation. It seems to explain things with more detail.

http://www.theshoppingchannel.com/Tria/Facial-Tools/Tria-Skin-Rejuvenating-Laser/pages/productdetai...

asltw

Super Contributor
Posts: 4,655
Registered: ‎10-19-2013
On 3/31/2014 ASLTW said:

Here is Canada's version of the TRIA presentation. It seems to explain things with more detail.

http://www.theshoppingchannel.com/Tria/Facial-Tools/Tria-Skin-Rejuvenating-Laser/pages/productdetai...

asltw

Thank You! I posted this a while ago, but it didn't get much notice. It never occurred to me to post it again! And I agree, much more info, but still that same "Director of Education". And check out the reviews -- that's part of what pre-sold me on this. MOST of the negative reviews were complaints about the charging problems. On the whole, people loved the results of the laser.

New Contributor
Posts: 4
Registered: ‎04-07-2014

So,I bought one, too!
Where did everyone go? lol