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Super Contributor
Posts: 257
Registered: ‎03-23-2010
So excited about receiving my replacement Tria Laser, but I just don't think it is strong as the laser I sent back. I feel like I am only doing level 1. Disappointed to say the least.
Valued Contributor
Posts: 702
Registered: ‎08-28-2013

I agree very disappointing and i am so sorry!...I have decided to return mine for a refund.Just to much trouble and worrisome!

Trusted Contributor
Posts: 1,468
Registered: ‎03-10-2010

Well I received my new replacement and it is a lot stronger than the old one. I just hope it stays this way!!

ASLTW, please call them back and get another replacement. This shouldn't be happening!!!!! It makes me so mad and I feel so bad for you. I am hoping that the new one I received stays the way it is with no problems.

Trusted Contributor
Posts: 1,919
Registered: ‎03-26-2010

That must be a huge disappointment and I am really sorry your replacement seems to be a dud. I hope you will notify them and request another replacement as you should not have to settle. I can imagine this is becoming very wearying on you and I feel badly for you about that. You certainly deserve a fully functioning Tria and nothing less.