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Occasional Contributor
Posts: 6
Registered: ‎06-05-2010
I was reading reviews of a brightening serum and several said they tried it, had a negative reaction and returned it. Can used products be returned to Sephora? I was under the impression items could not be returned if opened.
Honored Contributor
Posts: 21,733
Registered: ‎03-09-2010

Yes, Sephora will take back used products. They do make some determination as to how much was used, but they are very liberal.


~Who in the world am I? Ah, that's the great puzzle~ Lewis Carroll, Alice in Wonderland
Super Contributor
Posts: 1,874
Registered: ‎12-26-2013

They even give you a return label so you ship it back for FREE.