Beauty

[marylovexo]

Hi ladies I have a question. I know you have 30 days to return a product,but does the 30 days start counting when you purchase the item? Or when you recive the item?

[D Oro]

At QVC, it is after you receive the item. Other places have different policies. You need to either check their website for the policy or call Customer Service.

[marylovexo]

On 3/7/2014 D Oro said:

At QVC, it is after you receive the item. Other places have different policies. You need to either check their website for the policy or call Customer Service.

Thank you!

[D Oro]

You are welcome.

[Blondelle]

You also have to worry about when it gets back to them. I think it has to be back in the warehouse within the 30 days. Postmarked before the 30 days would make more sense though as it would give you the full 30 days to try the product, and that's what they advertise. A nice CS rep at HSN said not to worry about the time if it's a few days late as they weren't that strict. Not sure about QVC.

[Katluvr58]

I have had no problems give or take a couple of days. I try having it postmarked the 30th day from when I receive it.

[depglass]

If its SERIOUSLY late, you won't get your original shipping back.