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Esteemed Contributor
ccassaday
Posts: 6,644
Registered: ‎10-21-2010

Qvc website technical help

‎10-17-2015 09:55 PM

I need some help. Can someone help me. I am trying to order something from my iPhone. It is blank on the right side and it won't let me make a color selection. Can someone help me.
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Honored Contributor
dooBdoo
Posts: 17,525
Registered: ‎06-27-2010

Re: Qvc website technical help

‎10-17-2015 10:45 PM

 

@ccassaday, Are you using the QVC app or are you using the Safari browser to access the site?  It would help to have more details.

 

In either case, try logging out of the QVC site, close all apps running in background (double tap the home button and "swipe" all the apps to close them), clear cookies/data/history (in Settings, Safari, "Clear History and Website Data).  Be sure you have the most recent software (latest app, and current iOS).

 

hth!Smiley

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
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Esteemed Contributor
ccassaday
Posts: 6,644
Registered: ‎10-21-2010

Re: Qvc website technical help

‎10-17-2015 11:02 PM

That was my problem. I downloaded the app and was able to order. Thanks.
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