Beauty

[StillRachB]

I bought a Beauty TSV on auto delivery. I’m returning it because the timing is off for me. But I want the next delivery. Will qvc cancel the auto delivery once they receive the returned item? Or does it stay active?

[LuvmyLab]

I would assume they would cancel the auto ship since you returned it. I would call customer service to let them know you want to stay on the auto ship.

[Love my grandkids]

@StillRachB Or you can email:

QVCSocialTeam@qvc.com for assistance

[Annabellethecat66]

My advice is to call customer service.  Rules and regulations change.

I will tell you that whenever I've sent something back that was auto-delivery the further deliveries were canceled.

[JeanLouiseFinch]

If you return the first shipment they will cancel your plan. Why not keep the first shipment until you’re ready to use it at the time the second installment would ship and push out the delivery on the rest?

[StillRachB]

@JeanLouiseFinch I already shipped it back and now I’m totally regretting it.

[homedecor1]

@StillRachB 

I don't think they (QVC) cancel future shipments if you don't request it but of course, if you bought on ez pay those payments will be cancelled.

Best like others have said reach out to qvcsocialteam@qvc.com

[JeanLouiseFinch]

---

@StillRachB wrote:
@JeanLouiseFinchI already shipped it back and now I’m totally regretting it.

---

🙁

[software]

---

@StillRachB wrote:
I bought a Beauty TSV on auto delivery. I’m returning it because the timing is off for me. But I want the next delivery. Will qvc cancel the auto delivery once they receive the returned item? Or does it stay active?

---

Did you look at "My Account" under auto deliveries?  

I don't think sending back an item would cancel future deliveries but hey, it's QVC, who knows?

Instead of taking delivery on something you don't need, go in and cancel that delivery only.

[StillRachB]

I sent an email to customer service. Response is below. I’m kicking myself now.

Thank you for your email. Generally speaking when the first auto delivery is returned or cancelled, the entire auto delivery is cancelled. I have made a note to attempt to reinstate the auto delivery when we receive your return. I will update you with an update when we receive your return.