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Frequent Contributor
Posts: 109
Registered: ‎03-10-2010

Prive Reveaux Luxe Blue Light Readers

Hi All - was wondering if anyone order the TS for the Prive Reveaux blue light readers and received them?  I ordered them, never received them, and received an email today stating that they were returned.  I just checked my account and I was only refunded a partial amount - not the full amount including postage.  Not sure how they were returned when I never received them - maybe their mailing label was corrupted/incorrect?  My address has been on file for years. I was just wondering if anyone else had issues with receiving their order, and if so, did you get refunded the full amount? Thanks!

Respected Contributor
Posts: 3,164
Registered: ‎09-25-2016

Re: Prive Reveaux Luxe Blue Light Readers

I ordered 2 pair and rec'd them last wk. Very fast shipping actually.

Respected Contributor
Posts: 4,206
Registered: ‎08-08-2011

Re: Prive Reveaux Luxe Blue Light Readers

@Boomerdotty

 

You should contact the mods here about your order to make things right. 

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: Prive Reveaux Luxe Blue Light Readers

I ordered a pair.  No issues.  Yes, definitely talk with the mods or customer service.

Esteemed Contributor
Posts: 5,948
Registered: ‎10-30-2010

Re: Prive Reveaux Luxe Blue Light Readers

@Boomerdotty 

 

You need to contact customer service.

Honored Contributor
Posts: 24,685
Registered: ‎07-21-2011

Re: Prive Reveaux Luxe Blue Light Readers

@Boomerdotty  Contact Customer Service immediately.  I missed out on the 2 pair readers as they sold out.  However, I ordered one pair directly from Prive.

kindness is strength
Respected Contributor
Posts: 3,434
Registered: ‎03-14-2010

Re: Prive Reveaux Luxe Blue Light Readers

[ Edited ]

I received mine, and I love them!👓 They are cute, and very high quality!👍🏻

Respected Contributor
Posts: 3,784
Registered: ‎03-19-2010

Re: Prive Reveaux Luxe Blue Light Readers


@Boomerdotty wrote:

Hi All - was wondering if anyone order the TS for the Prive Reveaux blue light readers and received them?  I ordered them, never received them, and received an email today stating that they were returned.  I just checked my account and I was only refunded a partial amount - not the full amount including postage.  Not sure how they were returned when I never received them - maybe their mailing label was corrupted/incorrect?  My address has been on file for years. I was just wondering if anyone else had issues with receiving their order, and if so, did you get refunded the full amount? Thanks!


 

I had this happen to me but not with this product.  I never got it and then got a notice saying it was returned.  Just call customer service and get it corrected or email them.

Honored Contributor
Posts: 10,661
Registered: ‎10-09-2012

Re: Prive Reveaux Luxe Blue Light Readers

I received mine in very fast shipping.  I love these! Excellent quality.

Frequent Contributor
Posts: 109
Registered: ‎03-10-2010

Re: Prive Reveaux Luxe Blue Light Readers

Thanks all.  I will definitely call CS today to get the full refund.  Just couldn't figure out how something could be returned when the item was never received.  Enjoy your day!!!